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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

August 12, 2021

Bruce Gilbert is a diligent sales associate he was assertive about my concerns, He never gave up on the deal… he’s my guy for life! More

by MARTINFRAZIER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gilbert, Stephen Bjorklund
Aug 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this wonderful feedback - Bruce will be so happy to hear it! We appreciate you trusting Mercedes-Benz of West Chester with your business and look forward to your next visit. Take care!

August 12, 2021

Moshein is excellent all the way up to EdI have 10 cars Moshein is excellent all the way up to Ed I have 10 cars from them and love them all especially my new S580. Thank you More

by MARORA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moshein, Stephen Bjorklund
Aug 13, 2021 -

Mercedes-Benz of West Chester responded

Wow! Thank you for the continued support and five-star rating! It means a lot that the Mercedes-Benz of West Chester team has continued to provide positive experiences over the years! We hope you enjoy your new S580!

August 12, 2021

Like coming in to take my car, I have always been pleased so far and live having my car cleaned after service is complete. Thank you! More

by DISCIASCIO5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle- Andrew always helpful
Aug 13, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear the Mercedes-Benz of West Chester team makes your visits so enjoyable! Thank you so much for being part of the family!

August 11, 2021

Very professional, knowledgeable and customer friendly. Our salesperson, Mike was amazing and thorough. He level of expertise was excellent and he treated us fairly. I would refer everyone to him. More

by RBOYER332
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bjorklund, Michael Strickland
Aug 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience working with Mike. Your business is much appreciated by all of us here at Mercedes-Benz of West Chester and we hope to see you again in the future. Take care!

August 10, 2021

I had a good experience Eddie the general manager I was very polite and kind I found so my sales person was very nice efficient I had a couple issues but it was taken care of very quickly and very satisfie More

by LELAFO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon five stars ?? , Stephen Bjorklund
Aug 11, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to hear Eddie has provided consistent care to you over the years and earned us your business! Thank you so much for being part of the Mercedes-Benz of West Chester family!

August 10, 2021

Customer service needs to improve. It is obvious the employees are there for the money. Also, there is no response to messages left via text. More

by VGRANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
August 07, 2021

Accommodating, courteous, friendly, quick service, always answered my questions, quality of service is fantastic, the cost for service wasn’t to bad considering the type of car More

by BOBANDFERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Matthew Reimel, Jennifer Silva, Matthew Melsheimer
Aug 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great feedback! We appreciate you trusting Mercedes-Benz of West Chester with your vehicle's service needs and we look forward to seeing you again next time!

August 06, 2021

Excellent customer service, very thorough explanation of work needed, very knowledgeable service team. I would highly recommend Mercedes Benz of West Chester for not only sales, but service as well. More

by MBALVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Melsheimer
Aug 07, 2021 -

Mercedes-Benz of West Chester responded

We're so happy our team could help you have a five-star experience! Thank you for the awesome review! – Mercedes-Benz of West Chester

August 06, 2021

Craig and the service department have always been kind and service oriented things have been done in a timely fashion.they took time to practice clean environment More

by GLORELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I usually work with Craig in service
Aug 07, 2021 -

Mercedes-Benz of West Chester responded

It means so much to hear our team gave you such excellent care! Thank you! – Mercedes-Benz of West Chester

August 06, 2021

Jen Silva is the best salesperson I have worked with over many different dealerships. She helped me in a crunch, and got me a deal. Will def be back for my next car. More

by PRAJAII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Aug 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the positive feedback! We're so glad that Jen was able to help you out and we'll be sure to pass along your kind comments to her. We appreciate you coming to visit our team here at Mercedes-Benz of West Chester and look forward to working with you again in the future. Take care!

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