Mercedes-Benz of West Chester

It is Fabulous fast did not have you waiting around asked the right questions and gave the right answers very reasonable have good looking cars that in good condition and runs great.The sales men's a asked the right questions and gave the right answers very reasonable have good looking cars that in good condition and runs great.The sales men's are ery friendly and on point and I hope to see you very soon for another vehicle . Thank you so very much. Vanessa Stewart have a great day. More

I have a consistently great experience each time I visit WCMB. Matt is not only helpful but also knowledgeable as well. I only wish there was coffee and snacks again. With early morning appointments I may WCMB. Matt is not only helpful but also knowledgeable as well. I only wish there was coffee and snacks again. With early morning appointments I may not have time to stop for breakfast. Other than that, my experiences have all been consistently positive and satisfied my expectations. It would be nice to have my expectations surpassed. More

Great car service and likewise exceptional customer service. The West Chester Team always makes the experience a pleasant one. The only opportunity is the cost of the repairs. service. The West Chester Team always makes the experience a pleasant one. The only opportunity is the cost of the repairs. More

On a consistent basis all members of the service dept. perform in an extremely professional manner, are always courteous, and never fail to answer any and all questions that are directed to them. Craig Mu perform in an extremely professional manner, are always courteous, and never fail to answer any and all questions that are directed to them. Craig Muehlbach is the individual who usually handles our transactions with the upmost politeness, courtesy, professionalism, and timelines. All of our dealings with Craig always have OUTSTANDING results.It should be noted that on July 20, 2021, Rosa B. had a problem that was handled in a very timely and professional manner by Craig Muehlbach and Service Department personnel. Additionally, Service Manager Mike Strickland is always helpful and supportive in any and all matters of concern. ! It is always a pleasure to do business with Mercedes of West Chester - and our friends, relatives, and colleagues are aware of this ! Thanks Mercedes of West Chester for always providing and outstanding visit and Customer Service!! Regards & Thanks Ron & Rosa Bernard More

Paul Graziano, service writer at west chester mercedes benz is without a doubt the most intelligent person I have talked to about my mecedes and any problems I have had since I purchased my 2014 e350 4dr benz is without a doubt the most intelligent person I have talked to about my mecedes and any problems I have had since I purchased my 2014 e350 4dr sport. I get concise exact and always correct answers to any problems I have had over time. Congratulations Mercedes to having such a personable, intelligent representative on their side. More

Good customer service, great people, fair prices. I was able to do a drive test and purchase a car on the same day. The Dealership also offerred a full tank as a courtesy. able to do a drive test and purchase a car on the same day. The Dealership also offerred a full tank as a courtesy. More

Nice people- spectacular showroom- lived up to their sales promises and responsibilities after nearly blowing up my purchase agreement with mistakes- but, to their credit they did hear me out, and in do sales promises and responsibilities after nearly blowing up my purchase agreement with mistakes- but, to their credit they did hear me out, and in doing so, gained a customer! More

Work completed in very good condition with a reasonable period of time. Staffs are very helpful, friendly and knowledge. The place is clean. Good job period of time. Staffs are very helpful, friendly and knowledge. The place is clean. Good job More

Always helpful, and aim to please. My car always comes back clean, and everything is completed as ordered. I'd had a few cars bought or leased here, and I'm very happy with the service and the staff. back clean, and everything is completed as ordered. I'd had a few cars bought or leased here, and I'm very happy with the service and the staff. More

Yes I recommend them again they were nice and very helpful in every way they check for any problems I may have had in the car helpful in every way they check for any problems I may have had in the car More