Mercedes-Benz of West Chester

The whole experience from dropping off my car to picking it up was first class. I would expect nothing less especially now that our cars are no longer picked up at our homes. Repairs have always been withou it up was first class. I would expect nothing less especially now that our cars are no longer picked up at our homes. Repairs have always been without complaint. More

I appreciated the convenience and the professionalism of the entire team . I felt like a valued customer and the facility is terrific for those people who want to wait. the entire team . I felt like a valued customer and the facility is terrific for those people who want to wait. More

Service was excellent and the arranged to transfer another vehicle for me to test drive as well as worked with me to finance the deal another vehicle for me to test drive as well as worked with me to finance the deal More

No loaner was offered if booked appt through website anymore. I always bring my car to this dealership for last 7years. Shuttle is lyft/uber so quality of vehicle vary. Make sure to let the attendant kn anymore. I always bring my car to this dealership for last 7years. Shuttle is lyft/uber so quality of vehicle vary. Make sure to let the attendant know that you are waiting for vehicle post service. Not for the first time, I have to wait 20mins plus and found out attendant was not informed to pick up my vehicle. Service manager/reps is courteous and professional throughout. More

My husband and I are royal customers of West Chester location. This is because the staff at West Chester are very friendly. They provide great service. They made the car purchase process very smooth. location. This is because the staff at West Chester are very friendly. They provide great service. They made the car purchase process very smooth. More

This dealership really does care about their customers. They want to always make sure you are satisfied with the service they provide to each & every customer. They want to always make sure you are satisfied with the service they provide to each & every customer. More

It is Fabulous fast did not have you waiting around asked the right questions and gave the right answers very reasonable have good looking cars that in good condition and runs great.The sales men's a asked the right questions and gave the right answers very reasonable have good looking cars that in good condition and runs great.The sales men's are ery friendly and on point and I hope to see you very soon for another vehicle . Thank you so very much. Vanessa Stewart have a great day. More

I have a consistently great experience each time I visit WCMB. Matt is not only helpful but also knowledgeable as well. I only wish there was coffee and snacks again. With early morning appointments I may WCMB. Matt is not only helpful but also knowledgeable as well. I only wish there was coffee and snacks again. With early morning appointments I may not have time to stop for breakfast. Other than that, my experiences have all been consistently positive and satisfied my expectations. It would be nice to have my expectations surpassed. More

Great car service and likewise exceptional customer service. The West Chester Team always makes the experience a pleasant one. The only opportunity is the cost of the repairs. service. The West Chester Team always makes the experience a pleasant one. The only opportunity is the cost of the repairs. More