Mercedes-Benz of West Chester

"Absolutely blown away by the exceptional service and expertise at Mercedes-Benz in Westchester! Frank and Ed went above and beyond to ensure my car-buying experience was seamless and enjoyable. Their kn expertise at Mercedes-Benz in Westchester! Frank and Ed went above and beyond to ensure my car-buying experience was seamless and enjoyable. Their knowledge and professionalism truly set them apart. From start to finish, they guided me through every step with precision and care. I couldn't be happier with my new Mercedes and the outstanding service I received. A huge thank you to Frank, Ed, and the entire team for exceeding all expectations!" More

Christian was extremely professional and very detailed about the process! If I could of give him more than 5 stars I would of.Extremely HAPPY 😊 about the process! If I could of give him more than 5 stars I would of.Extremely HAPPY 😊 More

Everyone made me feel welcome and comfortable the moment I walked through the door. One of the best car buying experiences I’ve ever had. I would recommend this dealership to all my friends and family. Wond I walked through the door. One of the best car buying experiences I’ve ever had. I would recommend this dealership to all my friends and family. Wonderful to do business with. I will definitely come back for future purchases. More

Christian was professional, knowledgeable, and kind. The West Chester place is clean and modern as well. The West Chester place is clean and modern as well. More

I’ve never been more insulted in my life. They tried buy my car from me for thousands less than others were offering and much less than retailers were selling them for. Awful experience save They tried buy my car from me for thousands less than others were offering and much less than retailers were selling them for. Awful experience save your money and go elsewhere. More

Exceptional overall experience! Communication, knowledge, and professionalism were top notch. Highly recommend. Both sales representatives were there to meet my needs and helped mak Communication, knowledge, and professionalism were top notch. Highly recommend. Both sales representatives were there to meet my needs and helped make the overall process pleasant. More

Ed Belland provided fantastic client support. He explained the features and benefits of the new car in an efficient and effective manner. He also was 150% timely in all phone and email communica He explained the features and benefits of the new car in an efficient and effective manner. He also was 150% timely in all phone and email communications. With so many competing high end auto brands, it’s this type of client engagement that can attract new buyers of your brand like my wife and me. We just returned our 4th Lexus which was on lease and frankly I was hesitant to consider MB. After all , these 4 cars were very reliable. Still Ed had made me reconsider MB as a potential long time auto choice for my family’s future car selections. I hope MB is compensating Ed to retain his expertise. More

I am happy I came to to this dealer. Christhan was very helpful he made sure I left happy amazing people all around. Christhan was very helpful he made sure I left happy amazing people all around. More

Mercedes Benz of West Chester is the best in every way. My salesman Christian Martinez made buying my brand new GLE 53 a very enjoyable experience. He kept me informed with every step of the way. I highly My salesman Christian Martinez made buying my brand new GLE 53 a very enjoyable experience. He kept me informed with every step of the way. I highly recommend this dealership! More

Purchased for cash a new GLC 300 SUV in May 2023 and still have not received a Title to the vehicle. Called several times and last talked with Michelle - Title Clerk - in Feb 2024. She seemed confused t still have not received a Title to the vehicle. Called several times and last talked with Michelle - Title Clerk - in Feb 2024. She seemed confused that I had not received a title and noted that I did not lease or finance the vehicle. April 4 2024 and still waiting for MBWC to transfer ownership. More