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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

May 06, 2024

Christian was professional, knowledgeable, and kind. The West Chester place is clean and modern as well. More

by Hyeri Junc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

I’ve never been more insulted in my life. They tried buy my car from me for thousands less than others were offering and much less than retailers were selling them for. Awful experience save More

by Kerry Dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eduardo Millan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Colon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bjorklund
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Daulerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Martinez
April 23, 2024

Exceptional overall experience! Communication, knowledge, and professionalism were top notch. Highly recommend. Both sales representatives were there to meet my needs and helped mak More

by Charles Hambrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Ed Belland provided fantastic client support. He explained the features and benefits of the new car in an efficient and effective manner. He also was 150% timely in all phone and email communica More

by michael wong
Recommend Dealer
Yes
Employees Worked With
Edward Belland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

I am happy I came to to this dealer. Christhan was very helpful he made sure I left happy amazing people all around. More

by ekremah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Mercedes Benz of West Chester is the best in every way. My salesman Christian Martinez made buying my brand new GLE 53 a very enjoyable experience. He kept me informed with every step of the way. I highly More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Purchased for cash a new GLC 300 SUV in May 2023 and still have not received a Title to the vehicle. Called several times and last talked with Michelle - Title Clerk - in Feb 2024. She seemed confused t More

by JMH
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Alfonso Colon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle title clerk
April 02, 2024

Christian was such a pleasure to work with! From the very beginning of the process, he listened to our needs, answered all of our questions and found us the perfect vehicle. He was easy to re More

by SML
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohsen Mohimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Martinez
April 01, 2024

We had a great experience from start to finish. Mike was wonderful to work with — very knowledgeable, responsive, and helpful— pricing was fair, the dealership is a nice experience, etc., and we lo More

by Serena
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Diprimeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Christian Martinez is a great representative of MB of WC. He is very knowledgable, professional, low key and a really nice guy. Five star experience with everyone. More

by ejmcglade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bjorklund
5.0
This rating includes all reviews, with more weight given to recent reviews.