Mercedes-Benz of West Chester

Craig does an outstanding job in coordinating with me and handling with diligence and speed all aspects of the work. True asset to your firm handling with diligence and speed all aspects of the work. True asset to your firm More

Everyone from the time I got in there it's not in there till the time I left greeted greeted me talk to me was very congenial and very very very nice They were great associates and your establishment Jeff till the time I left greeted greeted me talk to me was very congenial and very very very nice They were great associates and your establishment Jeff in particular He walked me through the Whole process And it was a Is wonderful experience dealing with Jeff Thank you Jeff More

I do not recall having my car serviced there recently however when it has been worked on, the result is beyond my expectations. I did purchase a new vehicle recently and as in the past the buying experie however when it has been worked on, the result is beyond my expectations. I did purchase a new vehicle recently and as in the past the buying experience with Ms. Knox was exceptional. This is why I keep coming back to Mercedes Benz of West Chester when I am looking for a new car. More

The whole experience from dropping off my car to picking it up was first class. I would expect nothing less especially now that our cars are no longer picked up at our homes. Repairs have always been withou it up was first class. I would expect nothing less especially now that our cars are no longer picked up at our homes. Repairs have always been without complaint. More

I appreciated the convenience and the professionalism of the entire team . I felt like a valued customer and the facility is terrific for those people who want to wait. the entire team . I felt like a valued customer and the facility is terrific for those people who want to wait. More

Service was excellent and the arranged to transfer another vehicle for me to test drive as well as worked with me to finance the deal another vehicle for me to test drive as well as worked with me to finance the deal More

No loaner was offered if booked appt through website anymore. I always bring my car to this dealership for last 7years. Shuttle is lyft/uber so quality of vehicle vary. Make sure to let the attendant kn anymore. I always bring my car to this dealership for last 7years. Shuttle is lyft/uber so quality of vehicle vary. Make sure to let the attendant know that you are waiting for vehicle post service. Not for the first time, I have to wait 20mins plus and found out attendant was not informed to pick up my vehicle. Service manager/reps is courteous and professional throughout. More

My husband and I are royal customers of West Chester location. This is because the staff at West Chester are very friendly. They provide great service. They made the car purchase process very smooth. location. This is because the staff at West Chester are very friendly. They provide great service. They made the car purchase process very smooth. More

This dealership really does care about their customers. They want to always make sure you are satisfied with the service they provide to each & every customer. They want to always make sure you are satisfied with the service they provide to each & every customer. More