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Mercedes-Benz of West Chester
West Chester, PA
1,851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 09, 2021
It was a pleasure taking my car in for service. The staff was terrific from taking me out of my car to bringing me in to speak with someone about my car and when I picked it up!! was terrific from taking me out of my car to bringing me in to speak with someone about my car and when I picked it up!! More
by SAMJDIP5
Verified CustomerEmployees Worked With
Not too sure, Michael Strickland
September 08, 2021
Not pleased, service never got back to me In reference Not pleased, service never got back to me In reference of work that was supposed to have been done. And no seems to know what I was talking Not pleased, service never got back to me In reference of work that was supposed to have been done. And no seems to know what I was talking More
by traceyshavers51
Employees Worked With
Paul F
September 08, 2021
Had a great experience with MB West Chester. Our salesperson Ed was extremely knowledgeable and made the buying process extremely painless and easy! Thank you. salesperson Ed was extremely knowledgeable and made the buying process extremely painless and easy! Thank you. More
by MARK_GIBSON
Employees Worked With
Ed Belland, Stephen Bjorklund
September 07, 2021
The representatives at this location are very welcoming and friendly. There customer service provided was very pleasing. Thank you for a satisfying car buying experience. and friendly. There customer service provided was very pleasing. Thank you for a satisfying car buying experience. More
by Edwin
Employees Worked With
John Lee
September 06, 2021
I was very impressed with the staff at Mercedes Benz of West Chester. They greeted my daughter and I as soon as we walked in and found someone to help us right away. Jeff Spada was “Our Guy”, he West Chester. They greeted my daughter and I as soon as we walked in and found someone to help us right away. Jeff Spada was “Our Guy”, he did a phenomenal job making us feel welcomed and finding the right car for me. My daughter and I were looking for the ambient lighting in the C class 300 with tan interior and black exterior and he found it and brought it over. I was so thrilled! Jeff was such a pleasure to work with and very attentive to my needs, “I couldn’t not buy a car from him”. I have bought a lot of new cars in my lifetime and I would have to say this one tops them all. Great job “Jeff Spada”! I will definitely refer you to my friends and family. More
by JWOOD937
Employees Worked With
Jeff Spada, Steve and Eddie (5 STARS), Miguel Flores, Stephen Bjorklund
September 06, 2021
Always a pleasure dealing with Craig at MB West Chester. Communications are good, work is done timely and repair/maintenance is effective. I won't go anywhere else. Communications are good, work is done timely and repair/maintenance is effective. I won't go anywhere else. More
by DSAR99
Employees Worked With
Craig Muehlbach
September 04, 2021
Craig is an excellent service manager and he has service our cars for over 20 years. He always advises looking at the best interest of his customer. our cars for over 20 years. He always advises looking at the best interest of his customer. More
by RPGJEM
Employees Worked With
Craig Muhlbach
September 03, 2021
Everyone I have dealt with- Sales, Finances, and Service have been extremely helpful and professional. I have been coming to this dealership for about 15 years and am very satisfied. have been extremely helpful and professional. I have been coming to this dealership for about 15 years and am very satisfied. More
by PKELLY153
Employees Worked With
Bruce Gilbert
September 03, 2021
Very professional organization and easy to deal with. Mike McMahon did a great job. I was very happy with the entire transaction from start to finish. Mike McMahon did a great job. I was very happy with the entire transaction from start to finish. More
by DBAKER24
Employees Worked With
Mike McMahon Five Stars!
August 31, 2021
As a 1st time Mercedes Benz owner, I’m still star struck at every one there. Everyone was so nice and welcoming. The service and customer service was top notch. Absolutely nothing to complain about. at every one there. Everyone was so nice and welcoming. The service and customer service was top notch. Absolutely nothing to complain about. More
by lovelyfd
Employees Worked With
Craig Muelhbach
