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Mercedes-Benz of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

September 16, 2021

Good job. I got car I wanted quickly. Car was ready. It is critical that people return phone calls. That’s why you got business. More

by TSOSLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name, Stephen Bjorklund
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Sep 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We're so glad our team had the opportunity to assist you with your new vehicle and we hope to see you again next time here at Mercedes-Benz of West Chester!

September 15, 2021

Very disappointed that my warrant on my struts wasn’t honored I’ll probably be using Mercedes of Wilmington for future repairs . More

by WILLIAMBASIEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Strickland
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September 15, 2021

Paul Graziano is a fantastic service advisor. I don't complement him as much as I should, but as many times as I have been coming to your benz store ( approximately 10 years) I have never received anythi More

by JOEMEDICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Graziano, Michael Strickland
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Sep 16, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for all of your support over the past ten years! We're so glad that Paul always takes great care of you and we'll be sure to let him know how much you appreciate his service. Thanks again for the kind words and we'll see you at your next visit! Take care! - The Mercedes-Benz of West Chester Team

September 15, 2021

I’m a new customer and was totally pleased with the outstanding service…thank you! More

by LINDA289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Service
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Sep 16, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear it! Thanks for your wonderful five-star review! - Mercedes-Benz of West Chester

September 14, 2021

Good Experience and Satisfied with Vehicle Selected From Stock Available. We were somewhat limited because of Vehicle Year End Close Outs. More

by STEVE.PERSSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Stephen Bjorklund
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Sep 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your kind comments, Steve! We appreciate your business and hope you enjoy your new vehicle! -Mercedes-Benz of West Chester

September 14, 2021

Rijon was incredible to work with. Detail oriented and accountable. Made the whole process quick while educating us on our target car for a best in class experience More

by Wreyburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Stephen Bjorklund
Report | Print
Sep 15, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the wonderful feedback! We're delighted to hear that Rijon took such great care of you during your visit here at Mercedes-Benz of West Chester and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

September 14, 2021

Rijon was awesome! Detail oriented and made the whole process as pain free as could be. More

by David Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon
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Sep 15, 2021 -

Mercedes-Benz of West Chester responded

We're so pleased to hear Rijon was so helpful to you, David! Thank you for being part of the Mercedes-Benz of West Chester family! We'll see you again next time!

September 14, 2021

This is the third time there was bad service. was told it would take 30 minutes to service my vehicle and it took two hours. More

by TEREZ.CASTELLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Denise
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September 13, 2021

Lynne Knox made the entire purchasing process very stress free and I thank her for that! More

by TKENNY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
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Sep 14, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to hear this and can't wait to share it with Lynne! Thank you for trusting Mercedes-Benz of West Chester with your business. We hope to see you again next time!

September 12, 2021

Great team of people to get a deal done. Will definitely consider dealing here in the future. Thank you for making it easy and pleasurable. More

by RHONDAWHITFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
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Sep 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your review, Rhonda! We're ecstatic that our team provided you with a 5-star experience! See you next time at Mercedes-Benz of West Chester!

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