Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Chester
West Chester, PA
1,845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,845 reviews
Verified Customer
September 30, 2021
Great sales and service. The best I have experienced in any dealership in the last 35 years and over a dozen new vehicles. Lynnes level of professionalism, standards, and attention to detail are simply pu any dealership in the last 35 years and over a dozen new vehicles. Lynnes level of professionalism, standards, and attention to detail are simply put kist on a higher level than i have ever seem before. More
by JDEDRICK
Employees Worked With
Greg Roth, Lynne Knox, Jennifer Silva
September 30, 2021
Had wonderful overall experience with Mercedes of West Chester...I couldn't possibly have asked for any better a sales person to work with than Mike McMahon. Very professional, knowledgeable, and extreme Chester...I couldn't possibly have asked for any better a sales person to work with than Mike McMahon. Very professional, knowledgeable, and extremely responsive entire process start to finish! Would certainly use him again, not to mention gladly recommend him to others! Great guy! More
by Dave L.
Employees Worked With
Michael McMahon
September 28, 2021
Even though this has been my reliable service center for years, I was disappointed with the most recent visit. I took the car in for oil change and inspection and received a $400 charge for “check engine”d years, I was disappointed with the most recent visit. I took the car in for oil change and inspection and received a $400 charge for “check engine”diagnostics and a statement that it will cost a minimum $12000 to fix the problem with little explanation of what the problem is and what should be done. They told me what I already knew and nothing else, then charged me $400! Scammy and disappoint. More
by AKOTO733
Employees Worked With
Service Dept.
September 28, 2021
Our experience was phenomenal! Ed Belland greeted us with kindness and treated us like experienced car buyers. Honestly, this was the first dealership that didn't hassle or overly pressured us into buying on kindness and treated us like experienced car buyers. Honestly, this was the first dealership that didn't hassle or overly pressured us into buying one of their vehicles. Closing on the deal was awesome. The finance manager is very courteous and attentive. With this level of service, you made my wife and me a customer for life. I will tell my friends and family about Mercedes-Benz of West Chester. They have a great team at MBWC More
by George and Rita
Employees Worked With
Edward Belland
September 25, 2021
Great experience from customer service to the seamless process of acquiring the car. I love the car all 10’s and all 10’s for the salesman. Thank you for a great experience! process of acquiring the car. I love the car all 10’s and all 10’s for the salesman. Thank you for a great experience! More
by MrT
Employees Worked With
Branden Copeland, Miguel Flores
September 25, 2021
Great experience, terrific customer service. Recommend highly. Excellent technicians. Top notch people. Especially the General manager. highly. Excellent technicians. Top notch people. Especially the General manager. More
by Larry Kutz
Employees Worked With
Miguel Flores, Matthew Reimel
