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Mercedes-Benz of West Chester

Overview Employees Reviews (1,846) Inventory (297)

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Mercedes-Benz of West Chester

Name: Mercedes-Benz of West Chester
Address: 1260 Wilmington Pike, West Chester, PA, 19382, US
Telephone: (484) 313-1100
Rating: 4.6

4.6

1,846 Reviews

1260 Wilmington Pike, West Chester, Pennsylvania 19382

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Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

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Mercedes-Benz of West Chester

West Chester, PA

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4.6

1,846 Reviews

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1260 Wilmington Pike

West Chester, PA

19382

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4.6

1,846 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Employees Reviews (1,846) Inventory (297)

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Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

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Showing 1,846 reviews

October 28, 2021

SERVICE VISIT

Very professional! Craig was very accommodating! Needed updated insurance card! He made it happen ! Very nice about it ! And really nice overall 👌 updated insurance card! He made it happen ! Very nice about it ! And really nice overall 👌 More

by Melanie@nawde.com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Greg Roth, Lynne Knox, Jennifer Silva

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Oct 28, 2021 -

Mercedes-Benz of West Chester responded

We're grateful to have you as a customer, Melanie! Thank you for leaving us your five-star review!

October 28, 2021

SERVICE VISIT

I was able to get things done without any hassle I really do appreciate it will look forward to doing more business with you do appreciate it will look forward to doing more business with you More

by KIRKCLEMENTS36

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lynne Knox, Jennifer Silva

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Oct 28, 2021 -

Mercedes-Benz of West Chester responded

We're happy to hear it, Kirk! Thanks for coming to Mercedes-Benz of West Chester!

October 28, 2021

SALES VISIT - NEW

Great experience and got all information from my sales rep Rijon. Thank you for this rep Rijon. Thank you for this More

by HarshaDantu

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rijon Simon , Stephen Bjorklund

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Oct 28, 2021 -

Mercedes-Benz of West Chester responded

Thank you, Harsha! We're happy Rijon gave you five-star care during your visit to Mercedes-Benz of West Chester!

October 27, 2021

SERVICE VISIT

Great service in a timely manner. I wouldn’t choose another dealership. Customer service great as always. another dealership. Customer service great as always. More

by MrT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miguel Flores

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Oct 27, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your review! We love hearing from our satisfied customers! -Mercedes-Benz of West Chester

October 27, 2021

SERVICE VISIT

Excellent service and work done in a timely manner. Always prefer to go back again. Always prefer to go back again. More

by Anna

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Greg Roth

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Oct 27, 2021 -

Mercedes-Benz of West Chester responded

Thank you for rating Mercedes-Benz of West Chester five stars, Anna! We're so glad we could make this a positive experience!

October 27, 2021

SALES VISIT - NEW

MOSHEN and Ed were great to work with great service great price would definitely recommend price would definitely recommend More

by Stevebarsky

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

MOSHEN and Ed

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Oct 27, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic feedback! It means a lot to hear that Moshen & Ed earned your recommendation and we hope you'll be visiting us again in the future. Take care! - The Mercedes-Benz of West Chester Team

October 26, 2021

SERVICE VISIT

My last two experiences with the dealer have been subpar. I went in for a basic service (oil change and tire rotation). While there, there was no mention of brake wear. A week later I’m back at the dealershi I went in for a basic service (oil change and tire rotation). While there, there was no mention of brake wear. A week later I’m back at the dealership for a break inspection as my wear light came on. I purchased parts from the dealer to complete the job myself. Pads were very low and could have easily been seen during the fire rotation. Regardless, I bought parts from WC Benz dealer. The screws for the rotors were incorrect. I had to go out and get them mid job. Also when I asked to verify if there was one brake wear sensor or two, I was advised only one was needed. Of course I needed two. I had to reuse a sensor that was not as bad as the other. I would expect a little more attention to detail when going to the dealer. I could have saved money going to an independent Mercedes mechanic, but went to the dealer to support the manufacture. I will think about it before I go to the dealer again. More

by Gcmay91

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Parts Desk

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October 26, 2021

SERVICE VISIT

Quick, professional and excellent service.nothing complain. People are nice and kind . All questions be answered.very satisfied complain. People are nice and kind . All questions be answered.very satisfied More

by SILX81

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matthew Melsheimer

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Oct 26, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your 5-stars! See you next time at Mercedes-Benz of West Chester!

October 26, 2021

SALES VISIT - USED

Very professional in every aspect of the experience. We bought a good used vehicle (not a Mercedes) and we’re treated no differently by any of the staff. bought a good used vehicle (not a Mercedes) and we’re treated no differently by any of the staff. More

by fangelella

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Frank and Juan

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Oct 26, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for the fantastic feedback! It was our privilege to work with you and we hope we have the opportunity to do so again in the future! - The Mercedes-Benz of West Chester Team

October 26, 2021

SALES VISIT - NEW

I have purchased 6 vehicles now from this dealership. 5 of which from the same salesman. of which from the same salesman. More

by BULL71DOG

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mohsen Mohimani *****, Stephen Bjorklund

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Oct 27, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your support! We're thrilled to hear that our team continues to earn your loyal business and we hope you're enjoying your newest vehicle so far. Thanks for being a Mercedes-Benz of West Chester customer - we look forward to seeing you at your next visit!

Mercedes-Benz of West Chester

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