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Mercedes-Benz of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.6
1,854 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,854 reviews

November 03, 2021

Impressed by my sales rep (Branden) and the organization as a whole. The young lady, Katelyn, was also excellent and well prepared. More

by CMSXM.STEVE@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Copeland, Branden. Long, Katelyn., Stephen Bjorklund
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Nov 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the excellent feedback about our team! It was a pleasure having you visit us here at Mercedes-Benz of West Chester and we hope we have the privilege of working with you again in the future!

November 03, 2021

I had good experience with the Ed but no much with the other representative Bruce. More

by RAWAT.SID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bellamy, Stephen Bjorklund
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Nov 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the review and feedback - we will make sure that both get addressed with the appropriate members of our staff. We appreciate your business and hope we can be of service to you again in the future!

November 03, 2021

I had a great experience with sales and service. Please I had a great experience with sales and service. Please stop sending me this review. More

by AFRICK7778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund
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Nov 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for rating us five stars!

November 03, 2021

Courteous and timely service provided. Car completed when promised. Price was appropriate for service provided More

by Spkconx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Lamparelli
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Nov 04, 2021 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to leave us a review! We appreciate your honest feedback and hope to see you again next time here at Mercedes-Benz of West Chester!

November 02, 2021

Great efficient service. Staff is excellent and accommodate customers requests. I have been a customer for 10 years. More

by Arleen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Craig M
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Nov 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 10 years and we look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Mercedes-Benz of West Chester!

November 02, 2021

Branden was great! Got back to us right away. Answered all of our questions. Very helpful and has a great smile. Thanks again for everything. More

by SLPTILLMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris was helpful on labor day!!!!, Lynne Knox, Jennifer Silva
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Nov 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the amazing feedback about your recent experience with Branden - he'll be so happy to hear it! We appreciate your business and hope to see you again next time here at Mercedes-Benz of West Chester!

October 30, 2021

Never had a problem.. always gracious, but the best part is they never say you need something and really you don’t… for me my service person is FANTASTIC! He makes the Dealership shine… be proud that you ha More

by JRDR5737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muelback
Report | Print
Nov 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in the Mercedes-Benz of West Chester team! We appreciate your support and look forward to seeing you at your next visit!

October 29, 2021

Great service with attention to details and really fast completion of work, highly recommend this to everyone More

by mfinocchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Oct 29, 2021 -

Mercedes-Benz of West Chester responded

Thank you for recommending the Mercedes-Benz of West Chester team! We appreciate your kind review and hope we can be of service to you again in the future!

October 28, 2021

Very professional! Craig was very accommodating! Needed updated insurance card! He made it happen ! Very nice about it ! And really nice overall 👌 More

by Melanie@nawde.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Jennifer Silva
Report | Print
Oct 28, 2021 -

Mercedes-Benz of West Chester responded

We're grateful to have you as a customer, Melanie! Thank you for leaving us your five-star review!

October 28, 2021

I was able to get things done without any hassle I really do appreciate it will look forward to doing more business with you More

by KIRKCLEMENTS36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox, Jennifer Silva
Report | Print
Oct 28, 2021 -

Mercedes-Benz of West Chester responded

We're happy to hear it, Kirk! Thanks for coming to Mercedes-Benz of West Chester!

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