Mercedes-Benz of West Chester

Don't know how other dealers are because I haven't been. They charge absurd amounts of money, then screw something up (varies from significant to minor), but the lack of attention to detail relative to the They charge absurd amounts of money, then screw something up (varies from significant to minor), but the lack of attention to detail relative to the cost is astonishing. They "accidentally" wiped out the emission codes, kept my car an extra day, drove it around (110 miles) trying to reset the codes, and then returned the car to me with the out of gas warning light on! They had just done $2,200 worth of work (including a $1,200 brake job) and that's what a I get...my car back a day late, and with an empty tank. On a previous visit, they torqued the lug nuts so much they couldn't change my tires (summer to winter) without breaking the bolt and drilling it out! Part of the problem is not their fault, because the car is an unreliable POS, but they've always managed to compound the situation. I've had more than enough More