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Mercedes-Benz of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.6
1,854 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,854 reviews

November 12, 2021

Excellent and professional team! I highly recommend Jennifer in sales. Will continue to do business at the West Chester dealership. More

by Dr. A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
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Nov 15, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the kind review! We're glad Jennifer had the opportunity to earn your business and we look forward to sharing this wonderful feedback with her. Enjoy your new vehicle and we'll see you next time here at Mercedes-Benz of West Chester!

November 11, 2021

Benz facility at West Chester was beautiful with right selection of vehicles, nice spacing between offices/peoplea. Alphonso has been reliable partner and ensured this transaction went smoothly. More

by KATARI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso Colon, was simply amazing!, Stephen Bjorklund
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Nov 11, 2021 -

Mercedes-Benz of West Chester responded

We are so proud to hear that our team at Mercedes-Benz of West Chester could do a beautiful job for you! Thank you!

November 11, 2021

They have a very good sprinter mechanic there. He delivers on time as promised. Have been very pleased More

by Zach50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 11, 2021 -

Mercedes-Benz of West Chester responded

We're happy the Mercedes-Benz of West Chester team gave you such excellent care! Thank you for rating us five stars!

November 11, 2021

Very busy! Should have washed my vehicle. Van was in for recall, no real change in problem. More

by marksell55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Melsheimer
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Nov 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the review and feedback - we will be passing it along to our team for awareness. Please don't hesitate to reach out if we can be of service to you again in the future!

November 11, 2021

Awesome service! Great interactions and service each time I go to the dealership. Always someone willing to help find what I need. More

by TSRST1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon, Stephen Bjorklund
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Nov 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer! We're grateful for your support and look forward to your next visit!

November 11, 2021

Alfonso was amazing!! Always willing to help satisfy my needs. In the end he superceded my needs and the turn around for the new vehicle was in great timing!! So glad I have him to represent my sale. More

by TSRST1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon
Report | Print
Nov 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to share this fantastic feedback! We're thrilled to hear that Alfonso exceeded your expectations and we'll be sure to let him know how pleased you are with his excellent service. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of West Chester Team

November 11, 2021

The service at this dealership is always excellent. I highly recommend them. I wouldn’t take my Mercedes anywhere else. More

by PMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
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Nov 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in the Mercedes-Benz of West Chester team! We're grateful for your loyal business and look forward to seeing you at your next visit!

November 10, 2021

My personal experience was an easy and hassle free transaction. They delivered on every promise. More

by GDJENADIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Stephen Bjorklund
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Nov 11, 2021 -

Mercedes-Benz of West Chester responded

We're happy to hear the Mercedes-Benz of West Chester team provided five-star care to you during your visit! Thank you for coming to see us!

November 10, 2021

Expensive service for an oil change and inspection…expected. A $30 charge for a two hour loaner…really? Busch league. Neither BMW nor Infiniti charge for a loaner. It seems like a petty More

by JG2146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A, Michael Strickland
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November 09, 2021

I could not be happier with my experience. I received the highest level of quality service and professional assistance. More

by howardenders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Belland, Stephen Bjorklund
Report | Print
Nov 11, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to hear this! Thank you for visiting our team here at Mercedes-Benz of West Chester. We appreciate your business, as well as your kind review, and hope to see you again next time!

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