Mercedes-Benz of West Chester

Service manager was excellent and very courteous. Took a horrible road side service to a great service at dealership . Couldn’t be any better excellent!!! manager was excellent and very courteous. Took a horrible road side service to a great service at dealership . Couldn’t be any better excellent!!! More

Easy and fair Great delivery by Lynn, very knowledgeable regarding all of the functionality of my new car. My car was found at another dealership and MB of West C Great delivery by Lynn, very knowledgeable regarding all of the functionality of my new car. My car was found at another dealership and MB of West Chester got the deal done. More

Excellent service and experience! Because of the excellent service and great experience we have with this dealership, especially with the service of our agent Matt, we finally purchase Because of the excellent service and great experience we have with this dealership, especially with the service of our agent Matt, we finally purchased our car here! Matt is so helpful and knowledgeable, assisting us walking through every detail. Couldn’t be more helpful and based on our positive experience, we would highly recommend this dealership to anyone who wants to buy a MB car! More

Wonderful I was out in about 1 1/2 hrs. Ate popcorn, watched TV. NICE WAITING AREA. WAS ON MY IPad. Like this place. Everyone is so nice and friendly I was out in about 1 1/2 hrs. Ate popcorn, watched TV. NICE WAITING AREA. WAS ON MY IPad. Like this place. Everyone is so nice and friendly More

Always great experience I also am pleased with the service and sales team. The only problem was the courtesy car as filthy. The inside of the car had chips on the floor in I also am pleased with the service and sales team. The only problem was the courtesy car as filthy. The inside of the car had chips on the floor in the back and the car was never washed. Not a very pleasant ride. More

Wonderful Job Courteous, knowledgeable, friendly service. They were able to address and fix a problem no one else could. Very happy with results. What more can I Courteous, knowledgeable, friendly service. They were able to address and fix a problem no one else could. Very happy with results. What more can I say It was a great job at a place that made me feel valued even though I was driving a 15 year old car. . More

Not quite excellent! While the service team never disappoints, there were items the tech noted that I inquired about costs but never got a response?!? As a result of n While the service team never disappoints, there were items the tech noted that I inquired about costs but never got a response?!? As a result of no response I had them taken care o by another non-MB service centet More

Positive experience at Mercedes of West Chester Service center provides quality service which keeps your mercedes in great condition for many years; they provide great preventive maintenance and do Service center provides quality service which keeps your mercedes in great condition for many years; they provide great preventive maintenance and do great work for the routine repairs at fair prices. More

Second time buying a car from there. Sales person Awesome My overall experience with West Chester Mercedes Benz has been exceptional! Everything from the service to sales personnel have been top notch. Never My overall experience with West Chester Mercedes Benz has been exceptional! Everything from the service to sales personnel have been top notch. Never felt pressured or intimidated to buying a car. Angelo my sales person was not only a great person but professional and knowledgeable to answering all my questions. His follow up continued and wish him much success!! As a sales rep myself I know all the challenges!! Thank you. More

Service Importance It is important to me especially with a new vehicle that it operates to expected standards. Recent visits to the MB Service Center provided repairs a It is important to me especially with a new vehicle that it operates to expected standards. Recent visits to the MB Service Center provided repairs and fixes bringing the vehicle back into expected handling More