Mercedes-Benz of West Chester

Competent service and Disappointing Follow theough Service was performed well and timely. Upon picking up my car, I was told that Nitrogen was added to my tires which surprised me. I called back that Service was performed well and timely. Upon picking up my car, I was told that Nitrogen was added to my tires which surprised me. I called back that day with some questions and no one followed up. I received a follow up email asking if I was satisfied and I asked for info and got no response. I sent a follow up a week later and no response. Very disappointing. I have only had my vehicle serviced at this dealer. More

A great service dept. My car was done a half hour When talking with friends and there looking for a new car of course Mercedes Benz of West Chester,service doesn't get any better.Also my car is washed When talking with friends and there looking for a new car of course Mercedes Benz of West Chester,service doesn't get any better.Also my car is washed and vacuumed out ,just like a brand new car. More

Excellent Outstanding sales and service team I have had multiple sales and service dealings with them over the years always A Plus treatment at Mercedes Benz of Outstanding sales and service team I have had multiple sales and service dealings with them over the years always A Plus treatment at Mercedes Benz of West Chester More

auxliary battery replaced We are always impressed with your service .We were concerned about driving with the warning light stating that there was a auxiliary battery malfunct We are always impressed with your service .We were concerned about driving with the warning light stating that there was a auxiliary battery malfunction. Called the service dept. when we saw the warning light and were assured it was safe to drive until we had it replaced More

Excellent service!! From car pick up and loaner dropped off to call back on what was recommended to be done and cost to car being returned at end of day all "sparkling" f From car pick up and loaner dropped off to call back on what was recommended to be done and cost to car being returned at end of day all "sparkling" from wash and vacuumed!!! Great Service!! More

Top notch Mercedes dealership MB of WC provide great customer service. The sales department and service department are always upfront and reliable. The facility is spacious and sta MB of WC provide great customer service. The sales department and service department are always upfront and reliable. The facility is spacious and staff are courteous. That is why we always go back here to get our Mercedes. More

Efficient and responsive Excellent treatment of customers, Lynne Knox is highly commendable. She is quick and efficient, offered reasonable price. I would recommend her to any Excellent treatment of customers, Lynne Knox is highly commendable. She is quick and efficient, offered reasonable price. I would recommend her to anyone who is interested in buying MB. More

Very reliable team I remain very loyal to this dealership because they really seem to care about both the service they provide AND about my car. I've had occasions wher I remain very loyal to this dealership because they really seem to care about both the service they provide AND about my car. I've had occasions where I had to wait, and they were always timely and prompt, and on times when I left the car the loaner process was very easy. Thumbs up on this team! More

A human experience I will keep this short. While all dealerships service cost more, the personalized, thoughtful, professional and attention to detail that WCMB provides I will keep this short. While all dealerships service cost more, the personalized, thoughtful, professional and attention to detail that WCMB provides always exceeds my expectations. More

Provided thorough info for sale Lynne answered all of our questions, provided important information to help us with our decision, and worked with us to arrive at a satisfactory deal. Lynne answered all of our questions, provided important information to help us with our decision, and worked with us to arrive at a satisfactory deal. More