Mercedes-Benz of West Chester
West Chester, PA
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Quick in and out service. The team was very clear on what needed to be done and explained what was done at pick up. needed to be done and explained what was done at pick up. More
Quick in and out service. Knowledgeable service team informed what needed to be done up front and clearly explained everything that was done at pick up. informed what needed to be done up front and clearly explained everything that was done at pick up. More
Mike was able to find me my 4x4 Sprinter van with all the upgrades I wanted. In this crazy auto market I searched at least 5 other dealers. The price was fair (no markup) and zero pressure. A pleasant experi upgrades I wanted. In this crazy auto market I searched at least 5 other dealers. The price was fair (no markup) and zero pressure. A pleasant experience all the way. I will definitely be buying my next family car from them. More
They have the absolute best sales person, Lynne Knox. Her sales process is the easiest and most helpful I’ve ever experienced. Her sales process is the easiest and most helpful I’ve ever experienced. More
Chrisian was great but other than that everyone else were not very helpful. No one reached out to me till I called them about my car even after 4 week out of planned delivery date. Closing / final fina not very helpful. No one reached out to me till I called them about my car even after 4 week out of planned delivery date. Closing / final finance aspect was worst it took 3 hours for me to get my car even after all formalities were done. they were not even aware my check was delivered etc... lot of waste of time and worst services More
The service is excellent-any work or items completed are always done right and in a timely manner. Service Adviser Craig Muehlbach and Service Manager Mike Strickland are always pleasant, helpful, and accom always done right and in a timely manner. Service Adviser Craig Muehlbach and Service Manager Mike Strickland are always pleasant, helpful, and accommodate all matters. Always a pleasure to be in the presence of courteous, professional, and customer service oriented individuals at Benz or WestChester! More
Excellent service department; always do great jobOn time Excellent service department; always do great job On time and friendly, I have recommended them to friends and family! Excellent service department; always do great job On time and friendly, I have recommended them to friends and family! More
Very nice staff, they took good care of my vehicle and make sure you have a comfortable wait and of course they wash your vehicle and bring to you looking great and running great 😁 make sure you have a comfortable wait and of course they wash your vehicle and bring to you looking great and running great 😁 More