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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

December 02, 2021

Service was prompt and in time. Could schedule in time. Paul Graziano was courteous and professional. More

by AKMRASHID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting Mercedes-Benz of West Chester with your service needs! We hope to see you again next time!

November 30, 2021

Great to do business with mercedes benz dealership.. professional & smooth transaction… in and out .. people there very nice and courteous..I can’t go without mercedes benz… great car .. More

by JEANJOEY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christo, Miguel Flores, Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad the Mercedes-Benz of West Chester team did their best to provide you with an excellent experience! Thank you for rating us five stars!

November 30, 2021

The sales representative is very helpful and very easy to work with and very patient. More

by CHENYALIN.PA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon, Stephen Bjorklund
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad to hear it! Thank you for leaving us your fantastic five-star review! We hope you come back to visit Mercedes-Benz of West Chester!

November 30, 2021

Friendly sales consultant, clean display area, convenient location. The negotiations process is not too complicated, but the negative room is small due to chips shortage More

by W F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad the Mercedes-Benz of West Chester team gave you such excellent care during your purchase! Thank you for coming to see us!

November 30, 2021

Great service. Everyone is so nice. Always good to be around good people and good service More

by LINCOLN.SMITH25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for these wonderful comments about our team! We're honored to have you as a Mercedes-Benz of West Chester customer and look forward to your next visit with us!

November 30, 2021

We bought a car and found out it was missing a chip. Because of car shortage, Mercedes opted to sell cars and install chips later when released by the manufacturer. I informed our sales rep that I neede More

by SNASHED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hill 5/5, Stephen Bjorklund
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for sharing this experience! We're so glad Richard was able to provide an efficient solution and we'll be sure to let him know how much you appreciate his help. Thanks for being a Mercedes-Benz of West Chester customer. We hope we can be of service to you again in the future!

November 28, 2021

My car came back after a week and a half there with more issues that it was dropped off for! They blamed their lack of attentiveness to COVID short staffing. This dealership was previously amazing for my tw More

by KCT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa.
November 28, 2021

West Chester Mercedes Benz is very customer oriented & bend over backwards to provide timely and quality service. More

by JMAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Nov 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the compliment! Our team works hard for our customers! See you next time at Mercedes-Benz of West Chester!

November 27, 2021

Very professional and customer focused. They delivered all that was promised and checked in with us periodically for satisfaction. More

by SANASTASI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bjorklund
Nov 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic feedback! We're glad to hear our team took great care of you and we hope to see you again next time here at Mercedes-Benz of West Chester!

November 26, 2021

A pleasure to deal with. They made it easy to buy a car during this crazy pandemic time. More

by GERRIE.GREENBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Stephen Bjorklund
Nov 29, 2021 -

Mercedes-Benz of West Chester responded

It was our pleasure to work with you at Mercedes-Benz of West Chester! See you next time!

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