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Mercedes-Benz of West Chester

Overview Employees Reviews (1,854) Inventory (284)

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Mercedes-Benz of West Chester

Name: Mercedes-Benz of West Chester
Address: 1260 Wilmington Pike, West Chester, PA, 19382, US
Telephone: (484) 313-1100
Rating: 4.6

4.6

1,854 Reviews

1260 Wilmington Pike, West Chester, Pennsylvania 19382

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Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

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Mercedes-Benz of West Chester

West Chester, PA

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4.6

1,854 Reviews

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1260 Wilmington Pike

West Chester, PA

19382

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4.6

1,854 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Employees Reviews (1,854) Inventory (284)

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Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

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Showing 1,854 reviews

December 07, 2021

SALES VISIT - NEW

We liked the efficient service, nice atmosphere of the dealership and professional attention provided by Jen Silva. dealership and professional attention provided by Jen Silva. More

by CHUCKGEFFEN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer Silva, Stephen Bjorklund

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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting our team! Jen is a huge asset to our team, and we're lucky to have you as a customer! -Mercedes-Benz of West Chester

December 07, 2021

SERVICE VISIT

I have taken all my cars to WC Mercedes. Excellent service department. Very professional. All work is completed on time and satisfactory. service department. Very professional. All work is completed on time and satisfactory. More

by BOBB147

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Craig and Danielle

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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of West Chester!

December 07, 2021

SALES VISIT - NEW

The dealership is clean and welcoming. Alfonso was professional and knowledgeable, even walking with me in the rain to retrieve something from my car. professional and knowledgeable, even walking with me in the rain to retrieve something from my car. More

by CHERYLLYNNLESLIE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alfonso Colon, Stephen Bjorklund

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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Hi Cheryllynn, thank you for taking the time to share your experience working with Alfonso at Mercedes-Benz of West Chester! We appreciate your review!

December 06, 2021

SERVICE VISIT

Excellent service, they keep you well informed of any maintenance issues. Clean and comfortable waiting areas. maintenance issues. Clean and comfortable waiting areas. More

by LMBLYDEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Paul

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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your review! We appreciate your kind comments about our facilities! See you next time at Mercedes-Benz of West Chester!

December 06, 2021

SERVICE VISIT

The worst customer service I have ever experienced with Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned m Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned my calls as if I never existed only after 20 attempts was someone kind enough to call back and it wasn’t Katy . I wouldn’t buy a Used KeyChain from this dealership. More

by Frederickgatling

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Katy Long , Lynne Knox, Stephen Bjorklund

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December 04, 2021

SERVICE VISIT

I expect “the best or nothing” and my last visit did not meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA b meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA battery replacement should be reimbursed by Mercedes-Benz warranty. More

by DANDREW1107

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Jennifer Silva

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December 03, 2021

SERVICE VISIT

Great service!! Very accommodating! Alex went above and Great service!! Very accommodating! Alex went above and beyond to take of my car and my time. Great service!! Very accommodating! Alex went above and beyond to take of my car and my time. More

by edsteele

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alex

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Dec 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We're so glad to hear Alex exceeded your expectations and we hope to see you again next time here at Mercedes-Benz of West Chester!

December 03, 2021

SALES VISIT - NEW

Rijon was great! He was attentive to what we were looking for and able to meet our needs. looking for and able to meet our needs. More

by JUSTIN.ONEILL

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rijon simon, Stephen Bjorklund

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Dec 06, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to hear this! Thank you for trusting Rijon & the Mercedes-Benz of West Chester team with your business. We hope to see you again in the future!

December 03, 2021

SALES VISIT - USED

Love the dealership sales and service. Great selection of pre owned certified vehicles. Great place to deal with. pre owned certified vehicles. Great place to deal with. More

by Becky

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lynne Knox

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Dec 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer, Becky! We appreciate your business and look forward to your next visit!

December 02, 2021

SERVICE VISIT

Great to do business With. Very good service. Very professional, the wait was less than I thought. professional, the wait was less than I thought. More

by galewash11

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miguel Flores, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland

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Dec 02, 2021 -

Mercedes-Benz of West Chester responded

Thank you for visiting us here at Mercedes-Benz of West Chester! We appreciate your business and hope to see you again in the future!

Mercedes-Benz of West Chester

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