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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

December 10, 2021

Service is always top notch from the quality of the mechanics work performance to the service writers advising on needed schedule maintenance and keeping me updated on the progress. More

by SWIZZLE111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehibach and Andy Jeffries
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic feedback! We appreciate you trusting the Mercedes-Benz of West Chester team with your service needs and look forward to seeing you at your next visit!

December 10, 2021

Reliable, courteous, close to me. My 4 th car from them. Salesman very helpful. Done. More

by CWERICKSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting Mercedes-Benz of West Chester with your loyal business! We're truly grateful for your support and look forward to your next visit!

December 09, 2021

Annual Service preformed timely and complete. Paul Graziano handle all requested questions completely and understandably. Three Cheers for Mercedes of West Chester. More

by richiebarbato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We appreciate you trusting Paul & the Mercedes-Benz of West Chester team with your service needs and look forward to your next visit!

December 09, 2021

Great Dealership for service. Clean reliable on time, expensive but very dependable. They text with updates and provide details on the service that’s recommended and one to do the service. More

by M-J-PEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your kind words about Mercedes-Benz of West Chester!

December 09, 2021

Great service! Very accommodating! Was able to handle almost everything remotely, so I pretty much just showed up to pick up the car. I highly recommend them! More

by Estaz77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Daulerio and John Lee, Miguel Flores
Dec 10, 2021 -

Mercedes-Benz of West Chester responded

We are so proud to hear that you could have such a good experience working remotely with our team! Thank you so much.

December 08, 2021

I have used Mercedes Benz of West Chester to service our vehicles over the past 16 years. The sales and service departments have always been outstanding! More

by Jim J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Hi Jim, thank you for trusting Mercedes-Benz of West Chester for the past 16 years! See you next time!

December 07, 2021

I can always rely on this dealership when I have a car issue. Their service is a top notch! More

by JEANNETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting our team with all of your automotive issues, Jeannette!

December 07, 2021

We liked the efficient service, nice atmosphere of the dealership and professional attention provided by Jen Silva. More

by CHUCKGEFFEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting our team! Jen is a huge asset to our team, and we're lucky to have you as a customer! -Mercedes-Benz of West Chester

December 07, 2021

I have taken all my cars to WC Mercedes. Excellent service department. Very professional. All work is completed on time and satisfactory. More

by BOBB147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Danielle
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of West Chester!

December 07, 2021

The dealership is clean and welcoming. Alfonso was professional and knowledgeable, even walking with me in the rain to retrieve something from my car. More

by CHERYLLYNNLESLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon, Stephen Bjorklund
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Hi Cheryllynn, thank you for taking the time to share your experience working with Alfonso at Mercedes-Benz of West Chester! We appreciate your review!

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