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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

December 15, 2021

They constantly push expensive unnecessary service. I got all the way home after a recent service appointment only to realize my rear windshield wiper blade was missing and no one bothered to notify me or ac More

by MACPFB03
Recommend Dealer
No
Employees Worked With
None
December 15, 2021

Very professional. New sales rep Amara answered our concerns and helped us make decisions on purchase. More

by GROSIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amara Steel
Dec 15, 2021 -

Mercedes-Benz of West Chester responded

We are so pleased that Amara and the team at Mercedes-Benz of West Chester could do such a great job for you! Thank you for choosing Mercedes-Benz of West Chester!

December 14, 2021

I was very happy with this dealership and would recommend them to anyone. They are always very helpful to me. More

by MSCIOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

We're honored to have your five-star review! It means so much to hear that we've made this a great experience! Thank you! - Mercedes-Benz of West Chester

December 14, 2021

I have owned 5 Mercedes- over the past seven years I trust Westchester Mercedes-Benz to service every one of them they have a good service the job was done right the first time and it is reasonable pric More

by AZTEC7VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehibach *****
Dec 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting the Mercedes-Benz of West Chester team with your vehicles' service needs! We're truly honored to receive your support and appreciate you taking the time to share this wonderful feedback with us. Thanks again and we'll see you at your next visit!

December 13, 2021

Friendly in most visits. Some time the wait time is a little long. Repairs are expensive! More

by ALSTRUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
December 13, 2021

I like their customer service and am pleased with their mechanics’ workmanship whenever I have had repairs to do. More

by MARYD61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Melsheimer
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of West Chester

December 13, 2021

Detailed, knowledgeable information was provided. They provided all the possible benefits which was very advantageous for the customers. More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear the Mercedes-Benz of West Chester team could make this a five-star experience for you! Thank you for leaving your great review, Sue!

December 12, 2021

I live in Delaware, about ten miles from a Mercedes Benz dealer, however I prefer to travel twenty two miles to Westchester PA to Mercedes Benz of West Chester to purchase and maintain my Mercedes. There is More

by FRANCIS.PUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your loyal business! We appreciate you making the 22-mile drive to come work with Jen & the rest of the team here at Mercedes-Benz of West Chester and we look forward to seeing you at your next visit. Take care and thanks again!

December 10, 2021

Great experience. Quality service from beginning to end. Greg was very professional in working with us. More

by MCGONJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your kind review - Greg will be happy to hear it! Your business is greatly appreciated by all of us here at Mercedes-Benz of West Chester and we hope we have the opportunity to work with you again in the future!

December 10, 2021

Friendly, helpful, keep up up to date in the work, get you in and out quickly More

by KAREN.NOVIELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the wonderful feedback, Karen! We appreciate you coming to visit us here at Mercedes-Benz of West Chester and hope to see you again next time!

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