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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,851 reviews

December 26, 2021

Best MB dealer in the area for sales and service. Great management team that does not play games just want to get you in the right vehicle at the lowest price. More

by ivystone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Lynne Knox, Stephen Bjorklund
Dec 29, 2021 -

Mercedes-Benz of West Chester responded

We are flattered by your review! Thank you for choosing Mercedes-Benz of West Chester and for the kind words about our team. We will continue to do our best foot forward and be a trusted and reliable choice for automotive service and sales. Thank you!

December 25, 2021

I am not giving you fifteen words. Please don’t send me this survey against. More

by JOSEPHLAUDADIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech
Dec 28, 2021 -

Mercedes-Benz of West Chester responded

Thank you for rating us five stars, Joseph! - Mercedes-Benz of West Chester

December 24, 2021

Always a perfect service experience ! Thanks to a paul G. And the team at Mercedes Benz of West Chester More

by LOLAF1RACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziani
Dec 29, 2021 -

Mercedes-Benz of West Chester responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of West Chester!

December 21, 2021

Sales and service always the best. Knowledgeable, nice, timely, supportive. Always recommend Mercedes of West Chester. We More

by DAVID@DMBANET.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Dec 22, 2021 -

Mercedes-Benz of West Chester responded

Your review has made our day! Thank you for coming to Mercedes-Benz of West Chester! We look forward to seeing you again!

December 21, 2021

MB West Chester has been thorough in diagnostics, transparent and clear in their explanations to be about what needs to be done and in what timeframe I can anticipate what will need to be done to kee More

by DDYALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
Dec 22, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this wonderful feedback! We appreciate you trusting the Mercedes-Benz of West Chester team with your vehicle and look forward to your next visit!

December 20, 2021

Not impressed with my advisor... seemed like I was overcharged on tires. He told me The total invoice and I told him that I found a coupon and he the changed his tone of voice and said his invoice wa More

by VICBAHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know look at my last invoice for my 2009 C63 AMG
December 18, 2021

Excellent service and repair done correct on first try. Price was very high for what was done. More

by JPURIFICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Dec 20, 2021 -

Mercedes-Benz of West Chester responded

Thank you for visiting our team at Mercedes-Benz of West Chester! We hope you share your experience with friends and family!

December 18, 2021

Service department is always great Craig mulbach is honest and fair Greg Roth is great More

by Jamesdefelice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 20, 2021 -

Mercedes-Benz of West Chester responded

Hi James, thank you for taking the time to share your experience working with Craig and Greg at Mercedes-Benz of West Chester! see you next time!

December 18, 2021

MB West Chester has always done a great job servicing my car. I would only go elsewhere in an emergency situation or if I were outside their service area. Thanks Matt and the MBWC Team! More

by Eric L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service department, Matthew Melsheimer
Dec 20, 2021 -

Mercedes-Benz of West Chester responded

This is what we like to hear, Eric! Thank you for trusting our team at Mercedes-Benz of West Chester! Matt and our team look forward to seeing you next time!

Dec 20, 2021 -

Eric L. responded

Merry Christmas and Happy New Year!!

December 16, 2021

Always takes a bit longer than expected but very good. Wait area good but better when they had coffee! Maybe stagger technician lunchtime. More

by DRUSSELL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Michael Strickland
Dec 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the review and feedback. We appreciate you trusting the Mercedes-Benz of West Chester team with your service needs and look forward to your next visit!

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