Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Mercedes-Benz of West Chester

Overview Employees Reviews (1,854) Inventory (285)

View Service Center

Dealership

Service

Write a Review

Mercedes-Benz of West Chester

Name: Mercedes-Benz of West Chester
Address: 1260 Wilmington Pike, West Chester, PA, 19382, US
Telephone: (484) 313-1100
Rating: 4.6

4.6

1,854 Reviews

1260 Wilmington Pike, West Chester, Pennsylvania 19382

Directions

Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

Contact Dealership

Mercedes-Benz of West Chester

West Chester, PA

Overview

Employees

Reviews

Vehicles

4.6

1,854 Reviews

Contact Dealership

View Awards

1260 Wilmington Pike

West Chester, PA

19382

Directions

4.6

1,854 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Visit Dealership Website

Overview Employees Reviews (1,854) Inventory (285)

Contact Mercedes-Benz of West Chester

Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

Call (484) 313-1100

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service finance sales person helpful make appointment email professional

By Type

Showing 1,854 reviews

January 05, 2022

SERVICE VISIT

Have been taking my Mercedes to West Chester for servicing since I bought the car. They do a great job, shout out to Paul Graziano who is great to deal with. servicing since I bought the car. They do a great job, shout out to Paul Graziano who is great to deal with. More

by RHOOPER0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Paul Graziano

Report | Print

Jan 06, 2022 -

Mercedes-Benz of West Chester responded

Thank you for trusting Paul & the Mercedes-Benz of West Chester team with your vehicle's service needs! We appreciate your continued support and look forward to your next visit!

January 05, 2022

SALES VISIT - NEW

They were very accommodating and friendly. Got me what I needed quickly. Great job. Thanks needed quickly. Great job. Thanks More

by MARGARET.DINNENY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mohsen Mohimani

Report | Print

Jan 06, 2022 -

Mercedes-Benz of West Chester responded

It was our pleasure to serve you, Margaret! Thank you for your business, from all of us here at Mercedes-Benz of West Chester!

January 05, 2022

SERVICE VISIT

Excellent service as usual. It was great working with Craig, he kept me up to date on repair work and let me know of issues found. Will be back for my next service. Craig, he kept me up to date on repair work and let me know of issues found. Will be back for my next service. More

by RPMCDONOUGH

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Craig

Report | Print

Jan 06, 2022 -

Mercedes-Benz of West Chester responded

Thank you for sharing your experience! We're glad Craig was so helpful to you throughout your vehicle's repairs and we'll be sure to let him know how much you appreciate his awesome service. Thanks for being a Mercedes-Benz of West Chester customer. We look forward to seeing you next time!

January 05, 2022

SALES VISIT - USED

Great experience at the dealership and your sale person was wonderful, acknowledged and very experienced. was wonderful, acknowledged and very experienced. More

by Delong

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Lynne Knox

Report | Print

Jan 06, 2022 -

Mercedes-Benz of West Chester responded

Thank you so much for the kind review! It was a pleasure having you visit us here at Mercedes-Benz of West Chester and we hope to see you again in the future!

January 04, 2022

SERVICE VISIT

MB of West Chester performs quality service in a timely manner for a reasonable price. manner for a reasonable price. More

by FRED_HOELZLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Marrisa

Report | Print

Jan 05, 2022 -

Mercedes-Benz of West Chester responded

We appreciate your wonderful feedback! Thanks for being a Mercedes-Benz of West Chester customer. We'll see you next time!

January 02, 2022

SALES VISIT - NEW

Professional, courteous, Mohsen was a pleasure to work with. Only negative was learning (at the last second) the 2022 didn’t qualify for the lower interest rate. with. Only negative was learning (at the last second) the 2022 didn’t qualify for the lower interest rate. More

by WBESWICK

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mohsen *****

Report | Print

Jan 04, 2022 -

Mercedes-Benz of West Chester responded

Thank you for your honest feedback and five-star rating! We are glad Mohsen could help you find a 2022 model that you love!

December 31, 2021

SERVICE VISIT

Over billed then credited back. Did not wash car. Changed brands after 15 years. Sad… brands after 15 years. Sad… More

by Twelve3eighty

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Service

Report | Print

December 30, 2021

SALES VISIT - USED

The folks at Mercedes Benz of West Chester could not have been better. I purchased a used car and they treated me as if I was buying a brand new S class. Great people great service. been better. I purchased a used car and they treated me as if I was buying a brand new S class. Great people great service. More

by anthem711

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Lee

Report | Print

Jan 03, 2022 -

Mercedes-Benz of West Chester responded

Thank you for the kind comments about our team! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - Mercedes-Benz of West Chester

December 30, 2021

SERVICE VISIT

They try to accommodate your needs as best as they can . My car always leaves with the work completed. Just wish that they had the service of picking your vehicle up and dropping off My car always leaves with the work completed. Just wish that they had the service of picking your vehicle up and dropping off More

by MOMMOM0006

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer Silva

Report | Print

Jan 03, 2022 -

Mercedes-Benz of West Chester responded

Thank you for the review and feedback - we will pass it along to our team for further consideration. We appreciate your business and look forward to your next visit!

December 29, 2021

SERVICE VISIT

I was told on arrival that I did not have an appointment. Which I did. Then was given attitude that they would reluctantly do the work even though they were very busy. When I picked up the car I wax not give Which I did. Then was given attitude that they would reluctantly do the work even though they were very busy. When I picked up the car I wax not given any type of explanation about what work was done. Staff was not friendly. More

by SONTAGMJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Jennifer Silva

Report | Print

Mercedes-Benz of West Chester

Mercedes-Benz of West Chester Awards Awards

Mercedes-Benz of West Chester Hours Hours

Showing 1,854 reviews

Map and Directions to Mercedes-Benz of West Chester