Back

Mercedes-Benz of West Chester

West Chester, PA

4.6
1,851 Reviews
Contact Dealership

1260 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,851 reviews

January 05, 2022

Great experience at the dealership and your sale person was wonderful, acknowledged and very experienced. More

by Delong
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jan 06, 2022 -

Mercedes-Benz of West Chester responded

Thank you so much for the kind review! It was a pleasure having you visit us here at Mercedes-Benz of West Chester and we hope to see you again in the future!

January 04, 2022

MB of West Chester performs quality service in a timely manner for a reasonable price. More

by FRED_HOELZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marrisa
Jan 05, 2022 -

Mercedes-Benz of West Chester responded

We appreciate your wonderful feedback! Thanks for being a Mercedes-Benz of West Chester customer. We'll see you next time!

January 02, 2022

Professional, courteous, Mohsen was a pleasure to work with. Only negative was learning (at the last second) the 2022 didn’t qualify for the lower interest rate. More

by WBESWICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohsen *****
Jan 04, 2022 -

Mercedes-Benz of West Chester responded

Thank you for your honest feedback and five-star rating! We are glad Mohsen could help you find a 2022 model that you love!

December 31, 2021

Over billed then credited back. Did not wash car. Changed brands after 15 years. Sad… More

by Twelve3eighty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
December 30, 2021

The folks at Mercedes Benz of West Chester could not have been better. I purchased a used car and they treated me as if I was buying a brand new S class. Great people great service. More

by anthem711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
Jan 03, 2022 -

Mercedes-Benz of West Chester responded

Thank you for the kind comments about our team! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - Mercedes-Benz of West Chester

December 30, 2021

They try to accommodate your needs as best as they can . My car always leaves with the work completed. Just wish that they had the service of picking your vehicle up and dropping off More

by MOMMOM0006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Jan 03, 2022 -

Mercedes-Benz of West Chester responded

Thank you for the review and feedback - we will pass it along to our team for further consideration. We appreciate your business and look forward to your next visit!

December 29, 2021

I was told on arrival that I did not have an appointment. Which I did. Then was given attitude that they would reluctantly do the work even though they were very busy. When I picked up the car I wax not give More

by SONTAGMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Silva
December 28, 2021

Have been going to this dealership for years - Everyone in Sales & Service is very personable, direct and helpful. I would highly recommend them. More

by CI629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Lynne Knox, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Dec 30, 2021 -

Mercedes-Benz of West Chester responded

We appreciate your five-star rating! Thank you for coming to Mercedes-Benz of West Chester!

December 27, 2021

Takes care of issues right the first time. Friendly, timely and courteous service. Waiting area very clean, spacious and well-stocked. More

by DRRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 30, 2021 -

Mercedes-Benz of West Chester responded

We appreciate you taking the time to share this with us! It was our pleasure serving you here at Mercedes-Benz of West Chester!

December 26, 2021

Our salesman was very helpful and took the time to answer all of our questions. We had a great experience! More

by TIFFSPCH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon
Dec 29, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester and for your business. We are thankful to have you as a customer!

...
10
...