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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
287 Reviews

287 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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August 26, 2022

Lindsey was very informative she was very patient with me and my concerns. 💖❤💕👍 she also followed up with me.Im happy to have her as my Advisor. 👍🇯🇲 More

by 8566879sb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey👍💯
Report | Print
Aug 30, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Courteous - Service rep knew his stuff, very impressed. Friendly. explained in detail what I needed to know. More

by j.tauber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
August 21, 2022

Service technician was outstanding he was very patient and a dream to work with. One of a kind More

by whitedj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell williams
Report | Print
Aug 26, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 15, 2022

Very professional and very courtesy, I would recommend them to anyone who wants to buy a car. More

by swoolfork67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

Extremely professional dealership from check in to service review with my service professional to payment and checkout. More

by GLKowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Allen
Report | Print
Aug 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 08, 2022

Excellent service & customer service! Since I arrived everyone went above and beyond to answer my questions and assist me the best way possible! More

by Yisela Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Report | Print
Aug 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Yisela, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2022

Service and customer relations is excellent. No complaints from me. Matthew my service advisor is always cool and informative. More

by Rotarystig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew schronce
Report | Print
Aug 08, 2022 -

Rotarystig responded

Thanks for the great service

Aug 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2022

Service department is very responsive but time estimating and consistent communication is lacking and needs to be improved More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lyndsey
Report | Print
Aug 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us If you are willing, please call our General Manager at (813) 200-7788 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. .

August 02, 2022

Service was excellent. Thank you for the good work. We were very pleased, thank you. More

by c.soup4668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matthew
Report | Print
Aug 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 02, 2022

Very dissatisfied! Had to ask for help and get another adviser after waiting 40 min on a schedule appointment. Had issues after a normal Service D. Air pressure wasn’t More

by ralaras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lindsey
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Ralaras, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 200-7788 to discuss what we can do to help.

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