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Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience:
Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 460 reviews
July 26, 2023
Very happy with the service appointment. Everything was explained and our service advisor,Lindsey, was excellent as usual. I highly recommend this dealership and service dept. Everything was explained and our service advisor,Lindsey, was excellent as usual. I highly recommend this dealership and service dept. More
by cecshe
Employees Worked With
Lindsay
July 26, 2023
we were very pleased with Vinny, we were ok with the deal but waiting over two hours to get into f&i and watching two customers who came in after us get in ahead of us was not one of my favorite times. we fi but waiting over two hours to get into f&i and watching two customers who came in after us get in ahead of us was not one of my favorite times. we finally were forced to let Vinny know 15 minutes and were leaving . Sad but I was f&i before and a sales manage as well as a gm before and I know the f&i wanted the people who had a chance of making them money as we were cash and were never going to purchase anything. I have had more than a dz Mercedes and this is the 2nd one from Westly Chapel . More
by pipermanarcher
Employees Worked With
vinnie
July 25, 2023
I went to the dealer for a multipoint inspection,and it took them 10 hr to check 4 tires and replace 2 of them,and still didn’t fix them.The service manager has to come out of his office to be able to get took them 10 hr to check 4 tires and replace 2 of them,and still didn’t fix them.The service manager has to come out of his office to be able to get my car fix and leave after a 10 hours of waiting. Terrible work professionalism and time management. More
by Ilir Shkurti
Employees Worked With
Service representative
July 11, 2023
Service Representative Darrell Willams took great care in providing me quick service in getting my car in and out quickly. The Service department overall always has done a great job with my vehicle.Hats off providing me quick service in getting my car in and out quickly. The Service department overall always has done a great job with my vehicle.Hats off for MB Wesley Chapel. For taking great care of my 2023 QVS 450+. More
by treebishop
Employees Worked With
Darrel Willams
