Mercedes-Benz of Wesley Chapel

Excellent service Communication was very good. The dealership was clean and professional. dealership was clean and professional. More

Very pleasant person answering the telephone and arranging my appointment, upon arrival everyone was very helpful and polite I was taken care of immediately and I felt very comfortable arranging my appointment, upon arrival everyone was very helpful and polite I was taken care of immediately and I felt very comfortable More

I’ve been going to WC MB since I moved here 5 years ago. They provide excellent service and always attentive specially Ray Cannon. He is very professional and patient. I will return to buy another car. They provide excellent service and always attentive specially Ray Cannon. He is very professional and patient. I will return to buy another car. More

Great service!!! Sales Representative was very professional and answered all of my questions, Dealer was very clean and COVID 19 Protocals were taken good care of professional and answered all of my questions, Dealer was very clean and COVID 19 Protocals were taken good care of More

On July 26, I brought my 2018 GLC300 for scheduled servicing (B0). The assistant service manager, Mr. Thomas Allen pointed out that my tires were at a point of needing replacement and provided me with servicing (B0). The assistant service manager, Mr. Thomas Allen pointed out that my tires were at a point of needing replacement and provided me with a detailed breakdown of the total cost. I told him that I wanted to check around and do some comparison pricing. I'm happy to say that the dealer estimate was favorably priced! I am scheduled to get my new tires tomorrow (July 29). I am very pleased with the dealership. More

I had concerns with this dealer but the GM is working on making the situation right which is all I can ask for and I will look forward to my new G. Thank you. making the situation right which is all I can ask for and I will look forward to my new G. Thank you. More

This place isn't fit to sell Yugos. They tried to add over $7000 after we had a deal in place and claimed they were "protecting our customers". What crap! All they were doing was padding their bank acc over $7000 after we had a deal in place and claimed they were "protecting our customers". What crap! All they were doing was padding their bank account. If you don't buy any extras then they have an attitude about selling the car to you. Mercedes-Benz should revoke this dealership immediately. More

Deceptive service advisors.... asked for only what I needed done on my 10k mile A service. I was charged $600-700 and told this is what I needed, only to find out in my contract it states service A shou needed done on my 10k mile A service. I was charged $600-700 and told this is what I needed, only to find out in my contract it states service A should cost $250... My fault for trusting my service advisor but xxxx... bad business practices. More

Terrible customer service they never answer the question you ask and after six months I still have no response as to why I was charged some of the charges I paid. you ask and after six months I still have no response as to why I was charged some of the charges I paid. More

I've been coming here for over 12 years. Stephano is my dealer, he is amazing! I highly recommend. I've had 3 leases here. dealer, he is amazing! I highly recommend. I've had 3 leases here. More