Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience:
Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 460 reviews
February 05, 2022
We arrived without an appointment with a tire issue. The replacement was made and within appx 1hour we were back on the road. Everyone was solicitous and friendly. Good Job! replacement was made and within appx 1hour we were back on the road. Everyone was solicitous and friendly. Good Job! More
by cspero1
Employees Worked With
James
February 05, 2022
Very nice dealership, sales rep was outstanding! Their inventory was large, there were a lot of choices. The only thing I would suggest would be to have some sort of food stand or something, example pizza inventory was large, there were a lot of choices. The only thing I would suggest would be to have some sort of food stand or something, example pizza or sandwiches. Sometimes customers come from a long day of work and did not get a chance to eat dinner and they could be there for hours and be starving. More
by Tammi
Employees Worked With
Ray
February 03, 2022
A new tag holder was ordered for license plate by Matt Brower during my previous visit, on December 24th, 2021. Marc Scotch used the four new nuts on new tag holder to secure tag, on January 28, 2022. Brower during my previous visit, on December 24th, 2021. Marc Scotch used the four new nuts on new tag holder to secure tag, on January 28, 2022. More
by SG
Employees Worked With
Marc Scotch
January 31, 2022
Prompt response and great service My time was valued and Prompt response and great service My time was valued and rep was very informative about my service and car Prompt response and great service My time was valued and rep was very informative about my service and car More
by fawzi
Employees Worked With
Ananda
January 30, 2022
Horrible customer service. They only seem to care about the sale and not continued customer service after the sale. Will never buy from this dealership again. Very disappointed in this Autonation dealershi the sale and not continued customer service after the sale. Will never buy from this dealership again. Very disappointed in this Autonation dealership.If I could give 0 stars I would. More
by Totesbylaura
Employees Worked With
Skylar (she was awesome, Mr Kerr (could care less about the customer)
January 27, 2022
After driving 1 1/2 hours for my appointment to have a part installed, I found out that the part had never been ordered. This after being told the part was at the dealership! The Service Manager did rea part installed, I found out that the part had never been ordered. This after being told the part was at the dealership! The Service Manager did react to the problem, provided me with a loaner and ordered the part. The service writer was of no help! More
by mjhalfon1
Employees Worked With
The Service Manager
