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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

November 13, 2023

The dealership was very responsive. We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activi More

by Xiaoli Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
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Nov 16, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2023

Great Service! Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I hig More

by katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Nov 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Katz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

November 11, 2023

Always returned calls. Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments More

by 2tiquers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Nov 15, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Customer satisfaction is paramount! Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was ob More

by pdanysh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
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Dec 28, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 04, 2023

Did everything they could to help me! I have a great new car. I am very happy! More

by randysfeathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie
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Nov 07, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

Very nice place to deal with. Mr. LUIS and Mr. Husamuldin made it very easy to lease this prestigious car. More

by Bkazaal2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS
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Nov 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

I drive an extra 10 miles to get to this dealer. They took the time to diagnose and repair a problem that another Mercedes dealer failed to repair. Their technicians are thorough and know what they More

by BT43
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Roseberry
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Nov 04, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2023

Hands down the best Mercedes dealer in the bay area. From sales to service, this dealer consistently goes above and beyond for their customers. More

by msforza150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
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Nov 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Good Job. Get some UPS battery backups for all of your PCs in the dealership - we lost power and it added an extra 20 minutes to a late night, but that's just More

by brian.bufalini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Heron
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Nov 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

It was a great buying experience at Mercedes-Benz of Wesley Chapel and my sales associate Ashley Tucker was amazing! Thank u More

by Chrissy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tucker
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Oct 29, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Chrissy, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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