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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

April 13, 2022

Everyone is very knowledgeable, professional and helpful. I wouldn't take my car anywhere other than Mercedes of Wesley Chapel! More

by T_bagdanov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Drive safe, and we'll see you on the road.

April 13, 2022

My experience with you was great. The last time I bought a car I was there for hours and hours. This time was a breeze. We were explained everything thought each step of the process. More

by Jamesdeshong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 11, 2022

Very professional and responsive. I wished I could have done paperwork all done virtually and had car driven to my home. More

by Blairefanning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Chevez; nick Masky
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Apr 14, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2022

It was my first time servicing my vehicle at Mercedes-Benz of WC and the experience was absolutely great. Great customer service, nice waiting area and my car was serviced in timely manner. Than More

by Tiger Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember
Report | Print
Apr 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Service Dept was excellent. Fast, courteous and efficient. Loved meeting Thomas and so glad he will be my service rep in the future More

by jsinardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 11, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Always have excellent service and Matthew was great! Never feel you are getting cheated just treated! More

by MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Schronce
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Clean facility. Friendly people. Prompt. They keep promises and make you feel special and that my business is important to them. More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan and Marc
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Becky, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 27, 2022

Bryan was very professional and it was a pleasurable experience as a first time customer to this dealership. More

by RA
Recommend Dealer
Yes
Employees Worked With
Bryan - Service Manager
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March 26, 2022

Our salesman Brent was A-rated. He was attentive from helping us locate the perfect vehicle for our needs to closing the deal More

by Berly3800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
March 25, 2022

I would give zero stars if I could. Do not bring your car here. Take it to the Mercedes Benz of Tampa. The person who did NOT help with my car was Matthew Shronce. I brought my car in t More

by 24victorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Shronce
Report | Print
Mar 29, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Wesley Chapel take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 200-7788. We hope to hear from you.

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