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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

June 25, 2022

Great customer service. I got there 30 min earlier than my time and was taken right away. Explain what was going to take place and car was ready as promised. All staff is fr More

by philliplawson0629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc scott and team
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Jun 27, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

June 23, 2022

Great service! No complaints. My car was clean when I got it back, five starts! More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Marc
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Jun 27, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello Alice, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 23, 2022

Friendly environment, employees helpful and accommodating. No delay and able to meet up with pick up time. More

by Johnjohn33611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employees appointed to
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Jun 27, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2022

This is, by far, the absolute worst service department I have ever had the displeasure of having to deal with. More

by Amanda623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ALL OF THEM
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Jun 23, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (813) 200-7788 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 15, 2022

Staff was helpful and friendly. Receptionist was so sweet. My car was on reserve and waiting for me when I arrived. More

by jmccraw927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M. Garza
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Jun 17, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 14, 2022

My dog Mathew garapic hooked it up slide through get you a great deal on that maybach More

by Kirsten Milligan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew garapic
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Jun 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Kirsten, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 03, 2022

Susan Cardoso is top notch! She managed to get me in and out in a timely fashion even though the scheduler made an error. She’s the best. More

by MARIA7770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Cardoso
Report | Print
Jun 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2022

Our Mercedes was brought in for brakes. Had a good service experience and Allen is great to work with. Will be back again. More

by Davegentile1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen V.
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Jun 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

Great service, again. Prepared my vehicle for a long trip. I appreciate the fine work and that they are always honest with me. More

by Shaloskyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Fernandez
Report | Print
Jun 03, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2022

Although I was surprised that my car was taken to Wesley Chapel rather than the Tampa dealership, the distance from Riverview happens to be somewhat similar. I must say that the staff at MB Wesley Chapel i More

by onslay19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jun 03, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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