Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service from Mr. Williams. He was professional and communicated well with what was going on with my vehicle. It is worth the hour drive for me. Williams. He was professional and communicated well with what was going on with my vehicle. It is worth the hour drive for me. More
The whole experience was very easy and positive…I booked my scheduled maintenance online, when I dropped my car off they offered me a ride home which although I didn’t need was so nice. The work done on my my scheduled maintenance online, when I dropped my car off they offered me a ride home which although I didn’t need was so nice. The work done on my car was timely and my car is not due again for another year for service. Simple. More
Mercedes-Benz of Wesley Chaple was amazing. The process was quick and painless. Kalib was absolutely wonderful. He was full of knowledge and not pushy which made our experience great. The process was quick and painless. Kalib was absolutely wonderful. He was full of knowledge and not pushy which made our experience great. More
Sales person (Ashley) was great. Also, there were no extra or hidden fees added to the sale. Major downside though, I was overcharged several hundred dollars on my registration w Also, there were no extra or hidden fees added to the sale. Major downside though, I was overcharged several hundred dollars on my registration when I transferred my DV tag, they even admitted that the price was incorrect. I was told they would get back with me on the refund, but after several calls, messages left, emails, and texts, I have not heard back at all from anyone. I would have wholeheartedly recommended this place beforehand but the $300+ dollar overcharge is unacceptable, especially for disabled veterans like myself. More
Purchased a used Mercedes, a couple of weeks back. During that time period a few question came up. Called my Sales Associate Claude Gourzong. We made an appointment where he worked with me directly t During that time period a few question came up. Called my Sales Associate Claude Gourzong. We made an appointment where he worked with me directly to get my concerns addressed. Both concerns ended up with service they were extremely professional, addressed the situation immediately, called me to the shop area and explained what they found and how it was reminded. Total time at dealer 2 hours. I own two Mercedes currently and will be using Westly Chapel for all my service. More
Customer service was outstanding! My service advisor was very knowledgeable and professional. I understood what needed to be accomplish for my B service visit for my car and Darryl to My service advisor was very knowledgeable and professional. I understood what needed to be accomplish for my B service visit for my car and Darryl to care of me. Thanks again! More