Mercedes-Benz of Wesley Chapel

Always helpful & professional, listens well & feeds back fairly, enjoy the relationship & the service, will continue to support, thanks fairly, enjoy the relationship & the service, will continue to support, thanks More

Very accommodating and excellent customer service. Upon arriving at the dealership with my family, we were greeted with a smile :-) Sales representative is very kind in assisting my family throughout Upon arriving at the dealership with my family, we were greeted with a smile :-) Sales representative is very kind in assisting my family throughout the sales process and upon leaving the dealership with our new car. Highly recommendable. More

Very professional and very courtesy, I would recommend them to anyone who wants to buy a car. them to anyone who wants to buy a car. More

Extremely professional dealership from check in to service review with my service professional to payment and checkout. service review with my service professional to payment and checkout. More

Excellent service & customer service! Since I arrived everyone went above and beyond to answer my questions and assist me the best way possible! Since I arrived everyone went above and beyond to answer my questions and assist me the best way possible! More

Service and customer relations is excellent. No complaints from me. Matthew my service advisor is always cool and informative. No complaints from me. Matthew my service advisor is always cool and informative. More

Overall a very good experience. I will say though that with the deal negotiated and literally a check in my hand when I walked in, there is no reason that the experience should have I will say though that with the deal negotiated and literally a check in my hand when I walked in, there is no reason that the experience should have lasted almost 2 hours. Dealership was very nice and my sales representative, Subby, worked diligently to get me the deal that I was looking for. More

Sales and Sales Manager we’re fine however the Finance department was horrible, not advising of what they expect for payment from my credit union. Wasted over 3 hours to be told they weren’t going to acce department was horrible, not advising of what they expect for payment from my credit union. Wasted over 3 hours to be told they weren’t going to accept my credit unions check because they had already paid themselves for the vehicle I had financed they them and was trading in to MB. The GM was not in any way helpful except to tell us to use their financing! In the end, it was a Friday after 7pm and they said bring in a letter from your CU and we’ll do the deal. Mind you they knew the CU wasn’t opening until Monday, they sold the car Sunday! Turned around and did the same kind of deal (again) with MB of Tampa! Better car with less miles and top notch service! Autonation is NOT a company I will deal with in the future. More

Service department is very responsive but time estimating and consistent communication is lacking and needs to be improved and consistent communication is lacking and needs to be improved More

Working with Omer was a great experience. He found a car that fit our needs perfectly and showed us what the car was capable of. The Finance Manager was honest about maintenance expectations He found a car that fit our needs perfectly and showed us what the car was capable of. The Finance Manager was honest about maintenance expectations and helped us with all of the warranty packages. Overall great experience! Thanks Mercedes of Wesley Chapel!!! More