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Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience:
Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 460 reviews
December 23, 2022
Service A was seamless, dealership had my car for about 7 hrs. At the service price points, Mercedes should consider providing a a better clean other than the general front vacuum and light car wash. hrs. At the service price points, Mercedes should consider providing a a better clean other than the general front vacuum and light car wash. More
by Merandall67
Employees Worked With
NA
December 16, 2022
Darrel was very helpful and very professional. I was at the dealer for a service A. I was going to wait for the service. I mentioned that the panel between the windshield and the sunroof was I was at the dealer for a service A. I was going to wait for the service. I mentioned that the panel between the windshield and the sunroof was looking like it was spiraling. Darrel checked and it was under the manufacture warrenty. He provided me with a loaner vehicle. The next day he called and I picked up my vehicle. The repair was complete. Great service. More
by JMITCHELL22
Employees Worked With
Darell Williams
December 14, 2022
Other dealers were greedy and would not budge on price making all sorts of excuses, but this dealership realizes that developing a relationship is important. We have now bought 3 Mercedes Benz from them. making all sorts of excuses, but this dealership realizes that developing a relationship is important. We have now bought 3 Mercedes Benz from them. Sales manager and salesman did a great job. Not pushy like other dealers. We worked together on building the best package. Thx Mercedes Benz of Wesley Chapel More
by pgill
Employees Worked With
Edin, Jordan
December 12, 2022
The service was excellent. The time frame for the repairs to be completed was right on time. I would recommend family and friends for service. Customers waiting area was neat a The time frame for the repairs to be completed was right on time. I would recommend family and friends for service. Customers waiting area was neat and clean. More
by nana1950love
Employees Worked With
Darrell Williams
December 09, 2022
My E Class was scheduled for a B Service. I live over 75 miles from the dealership. Mt service provider Matthew Schronce took everything into consideration and made my service as painless as I live over 75 miles from the dealership. Mt service provider Matthew Schronce took everything into consideration and made my service as painless as possible. Loaner car don't rush getting back. Everything possible to accommodate me was made. This is my second car from Wesley Chapel. Will return for my next A Service. More
by mer2751
Employees Worked With
Matthew Schronce
