Mercedes-Benz of Wesley Chapel

Great people Everyone very friendly Support all the question I don’t need to write the words that you request question I don’t need to write the words that you request More

Great experience with Parts and Service. However left the dealership confused by Sales experience. Their numbers made no sense. However left the dealership confused by Sales experience. Their numbers made no sense. More

My service agent was great with great welcoming and great service in general and positive attitude service in general and positive attitude More

Met my needs especially transport to my house and delivered my car home. Took their time servicing my car to make sure it’s done right. Thanks to my adviser, his thoughtfulness in meeting my needs. delivered my car home. Took their time servicing my car to make sure it’s done right. Thanks to my adviser, his thoughtfulness in meeting my needs. More

I'm relatively new to FL and was used to receiving exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of se exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of service I was accustomed to. Additionally, my Service Advisor, Michael (Austin) is awesome. Even though he had to take a few days off due to illness, I was still kept in the loop on my repair status. Net net, facilities are nice, service is great and their staff are all very personable and friendly. More

The 'Check Engine' light came on in my 2020 Mercedes Benz GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time ov GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time over several days to test the car and found that it had developed an usual defect in the Cylinder Head due to faulty materials used to make it. Under Warranty, the dealership ordered the parts that took weeks to come but after 4 weeks the car was repaired and I'm very satisfied. The car is now driving great! More

The sales people were terrific. However the completion of the sale was tedious. We felt uncomfortable with the pressure used by the finance person to purchase additional services. However the completion of the sale was tedious. We felt uncomfortable with the pressure used by the finance person to purchase additional services. More

They made buying the truck a pleasure. The process was short and easy I will go back. The process was short and easy I will go back. More

Very professional, service was fast and well done. They took the car the same day and fix the problem! They took the car the same day and fix the problem! More

Service and treatment were beyond our expectations. Our assigned customer service advisor Mr. Michael Austin Albritton was courteous, professional, communicative, and knowledgeable. He did show that he Our assigned customer service advisor Mr. Michael Austin Albritton was courteous, professional, communicative, and knowledgeable. He did show that he really cares through the entire process. All Questions were answered and he was making sure that we were being taken care of and that we felt comfortable. The whole process was done in a timely matter. More