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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

January 26, 2023

I had a wonderful experience with my service manager Austin Albritton He was very thorough in his explanations. He was very polite and gave us a good service experience! More

by Rika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Albritton
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Jan 30, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Rika, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 23, 2023

Really good customer service. My service agent was always so kind and helpful. The job was done before I expected. More

by vcpvdh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Jan 26, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Austin was simply great and welcoming! Thank you guys for the service. Car runs smoothly! More

by pmosad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 25, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are pleased to hear you had such a positive experience with us, Thank you so much for being one of our valued guests and we look forward to your next visit!

January 18, 2023

Great people Everyone very friendly Support all the question I don’t need to write the words that you request More

by Gilberto.robles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Gourzong
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Jan 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello Gilberto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

Great experience with Parts and Service. However left the dealership confused by Sales experience. Their numbers made no sense. More

by sherylwithee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in Service
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Jan 20, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2023

My service agent was great with great welcoming and great service in general and positive attitude More

by rsoudani44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Albritton
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 13, 2023

I'm relatively new to FL and was used to receiving exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of se More

by goduckstb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Austin) Albritton
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Jan 18, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2023

Met my needs especially transport to my house and delivered my car home. Took their time servicing my car to make sure it’s done right. Thanks to my adviser, his thoughtfulness in meeting my needs. More

by Belle0232
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Jan 18, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

The 'Check Engine' light came on in my 2020 Mercedes Benz GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time ov More

by Novelette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Schronce
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Jan 18, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 10, 2023

The sales people were terrific. However the completion of the sale was tedious. We felt uncomfortable with the pressure used by the finance person to purchase additional services. More

by tanzereleanor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley, Zach,
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Jan 12, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 200-7788. We hope to hear from you.

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