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Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience:
Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 460 reviews
January 31, 2023
Susan always takes great care of us. Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for her professional and knowledgeable handling of our needs. More
by maria777@aol.com
Employees Worked With
Susan Cardoso, Mike (my technician)
January 30, 2023
Thorough, efficient service, as requested by my service advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's nice to hear once in a while. More
by CSC
Employees Worked With
Lindsey Roseberry
January 30, 2023
Arrived late in the service bay with a tire issue. I was promptly greeted by Alfonso who directed me to Darryl who assured me about my concern, replaced the tire, got me on my way. A real pro concern I was promptly greeted by Alfonso who directed me to Darryl who assured me about my concern, replaced the tire, got me on my way. A real pro concerned about customer satisfaction. Thank you! More
by bobconig54
Employees Worked With
Alfonso, Darryl
January 30, 2023
Lindsey was a great help. Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we received. More
by beachgirl394
Employees Worked With
Lindsey
January 27, 2023
Service was complete in acceptable time and done well. Thomas Allen is an awesome advisor and is always polite, knowledgeable and available to help with any questions. Waiting area is clean and availabl Thomas Allen is an awesome advisor and is always polite, knowledgeable and available to help with any questions. Waiting area is clean and available space to keep distancing. More
by irene1986b
Employees Worked With
Thomas Allen
January 26, 2023
We had a great experience with Claud from Mercedes-Benz dealership in westly chapel. With one phone call, we discussed the trade-in value and bottom line price. Soon after, we ended up at the dealership p dealership in westly chapel. With one phone call, we discussed the trade-in value and bottom line price. Soon after, we ended up at the dealership purchasing a beautiful G wagon. Service was great...AND his follow-up was even more impressive. More
by Emyrback
Employees Worked With
Claud Gourzong, Anthony A
