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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

February 21, 2023

The entire experience from test drive to same day delivery was well coordinated and efficient. Our sales advisor Ashley Tucker was personable, professional, and informative providing an unpressured v More

by SCFL62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ashley Tucker
Feb 25, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

Austin is awesome. He is very accommodating and on top of everything. I am very satisfied with the way he handled my problem with my car. He is an asset to your company More

by rarevr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 23, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Rarevr, thank you for your kind review; we are happy to pass along your comments to Austin here at Mercedes-Benz of Wesley Chapel! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

As a general rule after one visit @ a new contact I am not submitting any reply to any survey request. My first visit to MB of Wesley Chapel was a very positive one. Therefore I make an exception. Made w More

by horst.schubert
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Allen
Feb 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 15, 2023

I was in for a recall on my car, and was handle in a professional manor More

by lutzmack
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Allen Thomas
Feb 19, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 13, 2023

Bryan was excellent and understood what was needed. The car has been serviced all along by the Wesley Chapel dealership I haven’t had any major problems so far with the car . More

by Jeeru11
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 17, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 12, 2023

Everything was done smoothly as we had a recall for the rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinni More

by JinkyBSN-RN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
Feb 16, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2023

Called to see if they could get me in. they were good to get me in to check out my problem and close my roof so I would not get wet in side More

by wmrtdonovan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe
Feb 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner. More

by Isabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nankovitch
Feb 10, 2023 -

Isabelle responded

Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner.

Feb 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Isabelle, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 13, 2023 -

Isabelle responded

My email is IsandFred@aol.com

February 10, 2023

They were great and helpful even with a new model like the EQE 350+. I would definitely recommend them to anyone looking to buy a Mercedes. More

by ngptampa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viktoriia Sevastianova and Vinnie Antonello
Feb 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

February 09, 2023

We were traveling with our sprinter RV when the starter battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and eff More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Marcia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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