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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

March 13, 2023

My service representative was knowledgeable, kind and proficient. He made sure to explain the repairs in detail. More

by brianneforever@yahoo.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 16, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 13, 2023

Very pleased with the quality of service. Found Mathew very knowledgeable. Came in with difficult issue on my Sprinter, the tech Jonathon diagnosed it correctly. Vehicle is running exception More

by penny_sipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and Jonathon
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Mar 17, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Drive safe, and we'll see you on the road.

March 12, 2023

This dealership is insane. Makes you wait hours and hours for nothing and won't sell a higher end car if you don't "look good" rude More

by newland_ender
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray
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Mar 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Wesley Chapel take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 200-7788. We hope to hear from you.

Mar 14, 2023 -

newland_ender responded

Talking the the GM is a waste of time.

Oct 10, 2023 -

newland_ender responded

Never heard back from the dealership. Rude

March 11, 2023

Quick and easy transaction, no pressure, competence. I arrived late and stayed way passed closing time which was not a problem. The staff stayed after hours and got everything done right. I had a goo More

by Robert B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul
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Mar 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 11, 2023

My service advisor Thomas was awesome. . everyone that I came in contact with at the dealership were very helpful and polite. I couldn’t ask for a better place to get my car serviced. Happy More

by vivbinns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas
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Mar 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2023

Got fast and professional service for my Mercedes at regular service thank you !!! I recommend More

by Sergei.skibenko88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

March 10, 2023

I had a great experience! !! Matt was very helpful and knew exactly what I needed Diana More

by Martinodiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 09, 2023

this dealership is very clean inside ,people are very friendly from the time you step inside till the time you leave.i was helped by Mr.Austin he was so helpfull so honest wonderfull experience. More

by chefadi001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello , it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 13, 2023 -

chefadi001 responded

Always recommend your dealership to other people.

March 07, 2023

Mike was great! !! Great personality and very friendly. I was in and out and appreciate the service. More

by dmarquetti86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL NANKOVITCH
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Mar 12, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2023

Excellent service. Got my car in. Shuttled me back home and completed the job before end of day. Pricing was fair as well. More

by Sean Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Mar 09, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Sean, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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