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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
467 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 467 reviews

April 12, 2023

Could not have worked out better! Thank you so much! I did not plan on buying a car today but I’m sure glad I did. Thanks again RP and associates! More

by Linda1248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remigio Romero-Cordero
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Apr 21, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 09, 2023

The customer service was second to none. The process was seamless and felt no pressure in the the buying experience. I highly recommend this location. The staff is Amazing and the Vehicles a More

by nike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Chavez
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Apr 21, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Nike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Thomas is always wonderful to work with. My S450 glass was replaced in a timely manner. The only obstacle was the time I had to wait for the appointment due to lack of loaner cars. More

by christinee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Allen
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Apr 09, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Christinee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2023

I bought and just sold my 2022 GLE 350 4 Matic recently and received my check for the vehicle, I was not told not check the check immediately, as went to check the availability of the funds, and I was info More

by Boo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howard
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Apr 07, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (813) 200-7788. We'd appreciate the chance to make your experience a positive one.

Apr 07, 2023 -

Boo responded

Release my funds, or better yet, as I was told that day I would have “My Check on The Spot”, but one thing was not Clarified to me is “That there Checks will have a Hold on Them for 12 Days”!! What is owed on my old 2022 was much less than what the check was for. All I am saying is, Be upfront with People not after the Fact, very Bad Business Practices on AutoNation. I have been a Very Good Customer to your Dealership, there were “No Surprises” with me, upfront and direct and No Excuses, and I would Demand the Same as Respect, not be Shady. Bottom line, your company is making interest on that money but you have my vehicle, tell your customers upfront what could transpire possibly.

Apr 08, 2023 -

Boo responded

My vehicle has “BEEN PAID OFF”, for example if I came into buy another vehicle from you and wrote you a “CHECK AND TOLD YOU THE CHECK WAS GOING TO CLEAR IN 12 DAYS, WOULD YOU RELEASE THAT VEHICLE TO ME”? I think not, so what is the difference here???? I have Filed an Complaint with Department of Consumers Affairs in Tallahassee, against the Dealership and your Corporate Office, Just as an FYI, at least I am informing you and as you did not with me.

April 03, 2023

Scheduling a service for this vehicle has been easy to do with the online appointment option. Service has been easy to work with as well. More

by deancharles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Albritton
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Apr 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 01, 2023

Very pleasant and amazing person. Would recommend everyone to come in and ask for Brent Gordon. More

by MVP1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Gordon
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Apr 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Carrie was amazing and extremely helpful. He took his time to explain why it is important to service my car on time. More

by Leah
Recommend Dealer
Yes
Employees Worked With
Carrie
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Apr 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Leah, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Our sales person Abdul Ayyard was extremely helpful and very professional, he made purchasing our car very easy More

by Bhartman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Ayyard
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Apr 04, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

I was satisfied with the personal service and details given. The customer service was exceptional and this was a great experience. More

by 2Short$$$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2023

It was my first time at this specific location and I had an amazing experience!! Everyone was very friendly, nice and professional. My car was given back in a timely manner. I will be definitely recommendin More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Nankovitch
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Apr 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

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