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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

April 20, 2023

Great service from Matt Schronce. Promptly got my vehicle in and serviced on time. Thank, you. More

by Tclongo
Recommend Dealer
Yes
Employees Worked With
Matt Schronce
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Apr 27, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Wesley Chapel Mercedes staff is professional and courteous. They are informative and work to exceed your needs and expectations. Mike in their Service Department goes above and beyond to help his cu More

by Nickdolan89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 21, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2023

Very comfortable waiting room while the car is being serviced. Great amenities and upscale Surroundings. More

by Dickmaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Alan
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Apr 26, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 12, 2023

Could not have worked out better! Thank you so much! I did not plan on buying a car today but I’m sure glad I did. Thanks again RP and associates! More

by Linda1248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remigio Romero-Cordero
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Apr 21, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 09, 2023

The customer service was second to none. The process was seamless and felt no pressure in the the buying experience. I highly recommend this location. The staff is Amazing and the Vehicles a More

by nike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Chavez
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Apr 21, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Nike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Thomas is always wonderful to work with. My S450 glass was replaced in a timely manner. The only obstacle was the time I had to wait for the appointment due to lack of loaner cars. More

by christinee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Allen
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Apr 09, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Christinee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2023

I bought and just sold my 2022 GLE 350 4 Matic recently and received my check for the vehicle, I was not told not check the check immediately, as went to check the availability of the funds, and I was info More

by Boo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howard
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Apr 07, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (813) 200-7788. We'd appreciate the chance to make your experience a positive one.

Apr 07, 2023 -

Boo responded

Release my funds, or better yet, as I was told that day I would have “My Check on The Spot”, but one thing was not Clarified to me is “That there Checks will have a Hold on Them for 12 Days”!! What is owed on my old 2022 was much less than what the check was for. All I am saying is, Be upfront with People not after the Fact, very Bad Business Practices on AutoNation. I have been a Very Good Customer to your Dealership, there were “No Surprises” with me, upfront and direct and No Excuses, and I would Demand the Same as Respect, not be Shady. Bottom line, your company is making interest on that money but you have my vehicle, tell your customers upfront what could transpire possibly.

Apr 08, 2023 -

Boo responded

My vehicle has “BEEN PAID OFF”, for example if I came into buy another vehicle from you and wrote you a “CHECK AND TOLD YOU THE CHECK WAS GOING TO CLEAR IN 12 DAYS, WOULD YOU RELEASE THAT VEHICLE TO ME”? I think not, so what is the difference here???? I have Filed an Complaint with Department of Consumers Affairs in Tallahassee, against the Dealership and your Corporate Office, Just as an FYI, at least I am informing you and as you did not with me.

April 03, 2023

Scheduling a service for this vehicle has been easy to do with the online appointment option. Service has been easy to work with as well. More

by deancharles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Albritton
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Apr 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 01, 2023

Very pleasant and amazing person. Would recommend everyone to come in and ask for Brent Gordon. More

by MVP1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Gordon
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Apr 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Carrie was amazing and extremely helpful. He took his time to explain why it is important to service my car on time. More

by Leah
Recommend Dealer
Yes
Employees Worked With
Carrie
Report | Print
Apr 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Leah, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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