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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

4.5
467 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 467 reviews

April 30, 2023

Always a good experience, everyone is kind and helpful. I will remain a repeat customer. More

by lm723
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin
May 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Always get good service at this dealership. Keep customer informed on progress, updates. Very patient with questions. More

by Stgr01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike
May 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

They tried to charge me $8,000 for repairs I completed for $3,400 using brand new MB parts. Their quote included a $300 reset fee for my computer. Rip off artists. My 5 MB cars will never return. More

by rkauffman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept.
May 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 200-7788 to discuss what we can do to help.

April 27, 2023

Everyone is professional and friendly Everyone, I'm always happy when I go there. And they get you in and out quickly More

by johnson.christy08@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
May 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Drive safe, and we'll see you on the road.

April 26, 2023

Our experience at Mercedes Benz of Wesley Chapel was AWESOME! Darrell Williams was our service advisor who worked with us. He was respectful, knowledgeable, and very professional, overall a great employ More

by rickypatterson2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Willaims
May 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

This dealership went above and beyond to help me with my vehicle concern. I’ve never experienced this level of customer service from any dealership before. Paul personally took care of me and they have earn More

by Lakindra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Lindsey
May 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Wesley Chapel Mercedes staff is professional and courteous. This time there was a glitch with the appointment which make me wait for a long time at the lobby. When I talked to the manger about it, h More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Linsey
Apr 28, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Tom, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2023

Great service from Matt Schronce. Promptly got my vehicle in and serviced on time. Thank, you. More

by Tclongo
Recommend Dealer
Yes
Employees Worked With
Matt Schronce
Apr 27, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Wesley Chapel Mercedes staff is professional and courteous. They are informative and work to exceed your needs and expectations. Mike in their Service Department goes above and beyond to help his cu More

by Nickdolan89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 21, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2023

Very comfortable waiting room while the car is being serviced. Great amenities and upscale Surroundings. More

by Dickmaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Alan
Apr 26, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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