Mercedes-Benz of Wesley Chapel

From the time i got to my appointment,Austin was owesome to keep me updated on what is coming on next,great guy. to keep me updated on what is coming on next,great guy. More

Wesley Chapel Mercedes Benz The staff at this dealership worked really hard to put this deal together for me and were profesional and courteous thru out the entire process when other dealers showed no inter worked really hard to put this deal together for me and were profesional and courteous thru out the entire process when other dealers showed no interest, kudo's to Wesley Chapel,s staff from initial hello to handing me my new car keys!!! Speacial Thanks to: Omer Meral, Edens Mesidor, Clyude Gourzong for making my car buying experence so Amazing!!! More

Austin was great in communication with us on trying to get our A/C fixed. The online appointment time scheduling is great. Thanks get our A/C fixed. The online appointment time scheduling is great. Thanks More

Another day of awesome by Bryan Fernandez at Wesley Chapel Mercedes. He and the team are awesome! Chapel Mercedes. He and the team are awesome! More

Darrell in the service department was very helpful. Went over exactly what needed to be done for my service appointment. Went over exactly what needed to be done for my service appointment. More

I've been getting my Benz serviced at this dealership for approximately 4 yrs now, my service advisor, Susan is the absolute best. Susan is always professional, knowledgable + quick to help out with any issu approximately 4 yrs now, my service advisor, Susan is the absolute best. Susan is always professional, knowledgable + quick to help out with any issues I have. More

When I was buying a new Mercedes last year I called and asked what you can offer, I was told " we have great coffee" so I went to another Mercedes dealer and bought my new Mercedes Then when I had an iss asked what you can offer, I was told " we have great coffee" so I went to another Mercedes dealer and bought my new Mercedes Then when I had an issue with my old Mercedes I was told the issue was water damage and it would be a $15,000 repair, so I took it to a non Mercedes place who found out it was just the starter and $679 later was fixed. I am really upset with Wesley Chapel Mercedes and at this point will never do business with you guys again for any reason. Not only did you fail to sell me a new car, but now I will never service my car here again and I have 2 Mercedes E350 that will never see your shop again. More

This dealership has been my place of service for several years, after being recommended by a friend. Always gave excelent reviews until yesterday. I personally ordered a switch, since it was not in stock, years, after being recommended by a friend. Always gave excelent reviews until yesterday. I personally ordered a switch, since it was not in stock, and on Monday I was informed it was in and made a service appt..on 5-4 at my appoitmment I meet with a serice advisor to review service and cost. I was informed after he called the parts dept the part was $60. and I stated I ordered the part and was advised it cost $32. He called the parts dept. back and the price was reduced. If it had not I would have walked,even though I drove over an hour for the service and I stated that was disappoiting!! I had faith in this dealership until yesterday and this is what gives dealerships bad names. This was disappoitning to right down deceptive. I received the retail price from the parts dept so there should have been any problem. If I had not ordered the part and knew the cost I would have paid DOUBLE the cost. So now it makes me very suspicious and worse do I change?? More

Smooth transaction, friendly staff, enjoyable and stress -free experience waiting while my car get service. -free experience waiting while my car get service. More

Pricing for regular maintenance service for vehicle still under warranty is very pricey compared to other luxury brands. under warranty is very pricey compared to other luxury brands. More