Mercedes-Benz of Wesley Chapel

Outstanding Service Team. They resolved a very complicated issue quickly. Matt kept me up to date every step of the way They resolved a very complicated issue quickly. Matt kept me up to date every step of the way More

From the time i got to my appointment,Austin was owesome to keep me updated on what is coming on next,great guy. to keep me updated on what is coming on next,great guy. More

Wesley Chapel Mercedes Benz The staff at this dealership worked really hard to put this deal together for me and were profesional and courteous thru out the entire process when other dealers showed no inter worked really hard to put this deal together for me and were profesional and courteous thru out the entire process when other dealers showed no interest, kudo's to Wesley Chapel,s staff from initial hello to handing me my new car keys!!! Speacial Thanks to: Omer Meral, Edens Mesidor, Clyude Gourzong for making my car buying experence so Amazing!!! More

Very pleased with attention to detail concerning my 20,000 mile checkup. Mike Nankovitch kept me informed as to what was happening even telling me about the nail in my right rear tire that was causing 20,000 mile checkup. Mike Nankovitch kept me informed as to what was happening even telling me about the nail in my right rear tire that was causing loss of tire pressure. The tire was replaced since the nail was in the shoulder of the tire making it impossible to repair. Overall, I was very satisfed with their work and, as usual, they washed and cleaned my Mercedes when they were done. That is a real gift as far as I'm concerned! More

Had a service appointment on 05/12/23 with Matthew which is a great advisor. The fact I slipped and fell in the facility don’t sit right with me. When I begin to sit in the chair at Matthew desk to discuss is a great advisor. The fact I slipped and fell in the facility don’t sit right with me. When I begin to sit in the chair at Matthew desk to discuss what services I’ll be receiving I fell back do the “new chairs” with wheels on them. The floors they have don’t require rolling chairs. I feel like I should’ve been offered a discounted service or even the $100 gas card they’re offering More

Another day of awesome by Bryan Fernandez at Wesley Chapel Mercedes. He and the team are awesome! Chapel Mercedes. He and the team are awesome! More

Austin was great in communication with us on trying to get our A/C fixed. The online appointment time scheduling is great. Thanks get our A/C fixed. The online appointment time scheduling is great. Thanks More

Darrell in the service department was very helpful. Went over exactly what needed to be done for my service appointment. Went over exactly what needed to be done for my service appointment. More

I've been getting my Benz serviced at this dealership for approximately 4 yrs now, my service advisor, Susan is the absolute best. Susan is always professional, knowledgable + quick to help out with any issu approximately 4 yrs now, my service advisor, Susan is the absolute best. Susan is always professional, knowledgable + quick to help out with any issues I have. More

When I was buying a new Mercedes last year I called and asked what you can offer, I was told " we have great coffee" so I went to another Mercedes dealer and bought my new Mercedes Then when I had an iss asked what you can offer, I was told " we have great coffee" so I went to another Mercedes dealer and bought my new Mercedes Then when I had an issue with my old Mercedes I was told the issue was water damage and it would be a $15,000 repair, so I took it to a non Mercedes place who found out it was just the starter and $679 later was fixed. I am really upset with Wesley Chapel Mercedes and at this point will never do business with you guys again for any reason. Not only did you fail to sell me a new car, but now I will never service my car here again and I have 2 Mercedes E350 that will never see your shop again. More