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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

4.5
460 Reviews
The Mercedes-Benz of Wesley Chapel Experience: Shopping at Mercedes-Benz of Wesley Chapel, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 460 reviews

June 21, 2023

Bryan was great, personable and informed me of what I needed to do for our service appointment. He even setup a next service appt when I picked up. More

by ketaylo34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 26, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 20, 2023

Excellent service In overall. I was about 15 minutes late from the scheduled appointment, no problem.The beautiful Brianna was my service advisor ,help me in the most professional More

by mntalis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brianna Ojeda
Jun 23, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

June 20, 2023

I Came here because Darrell Williams is now working in the service department and he continues to give me the service I want. More

by wayjan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Jun 23, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

The service department was extremely helpful and thorough. We were very pleased and absolutely recommend. More

by julie.ann.riley.15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
Jun 23, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

June 18, 2023

Have used this dealership for five years. Susan has been outstanding on guidance and service More

by Sharonwallenberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Jun 25, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. If you ever need help, just give us a call. Happy motoring!

June 16, 2023

Great service … sales rep RP and Louis was great . Love my truck and dealership. J More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remegio Cordero
Jun 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello Tammy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2023

I have to say, Mike is the real deal when it comes to customer service. Every time I visit, he's incredibly attentive and always gets things done quickly and efficiently. I appreciate his professionalism More

by SULAIMAN729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nankovitch
Jun 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 15, 2023

Very happy with my transaction at Mercedes Benz of Wesley Chapel. The salesman, Brent Gorman was a class act and a pleasure to work with. More

by Mr. McK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Gorman
Jun 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 14, 2023

Quick and eficiente and kind, I would definitely go back for all my servixe needs More

by silvio.h.freire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Jun 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

My customer care associate- Matt, is very pleasant, helpful and knowledgeable. Would not go anywhere else. More

by KMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 22, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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