Back

Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
296 Reviews
Contact Dealership

1301 Parkside Dr

Walnut Creek, CA

94596

Directions

By Type

Showing 296 reviews

July 20, 2024

Jerel is amazing! !! He’s really the man! He helped me get the car of my dreams! Thank you so much! More

by Nia Sekona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerel
Jul 23, 2024 -

Mercedes-Benz of Walnut Creek responded

Nia, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 20, 2024

I had a great experience working with Omar. He was very attentive and spent the time listening to my concerns and took immediate action to solve them. More

by Emily Stewart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Kahn and a person in Service.
Jul 23, 2024 -

Mercedes-Benz of Walnut Creek responded

Emily, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 19, 2024

The service department is horrible. the worst part is in communication. I do not recommend this dealership More

by Fady Wahba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Jul 19, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look f orward to hearing from you

July 17, 2024

I purchased a new EQS 450, and my experience was smooth, and I felt that I got a fair deal, and I'm very happy with the car! Thank you to Andrew and Kevin! More

by Sb202407
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Kevin
Jul 18, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you so much for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! Have a great day!

June 17, 2024

Very nice clean place . Everybody are very nice and friendly .The sales Mr. Bao has a lot of patient and work very hard for us. Thanks More

by shijun738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Bao
Jun 18, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2024

Customer service was great. We got the answers for all the questions we had. Would recommend it to anyone who needs a Benz. More

by Ro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Go
Jun 18, 2024 -

Mercedes-Benz of Walnut Creek responded

Ro, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

The dealership is clean. The people ( the front desk staff) are courteous on welcoming. us. The sales ( Savaun Davaun) internet manager explain to us precisely what we want More

by rccabero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savaun Davis, a Filipino manager ( sorry I forgot the name)
Jun 15, 2024 -

Mercedes-Benz of Walnut Creek responded

We are so pleased you enjoyed your visit to Mercedes-Benz of Walnut Creek! Thank you, and have a fantastic day!

June 13, 2024

From my initial phone call to see about the availability of a used car to the service we received throughout the buying process was painless and enjoyable. John Lee and his finance process was quick and eas More

by twilliams4647
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uri Serebrynik, John Lee
Jun 15, 2024 -

Mercedes-Benz of Walnut Creek responded

We are so happy to read such a great review about Mercedes-Benz of Walnut Creek! Thank you for taking the time to let us know how we did. We hope you have a great day! Happy birthday to your son!

June 10, 2024

Savaun Davis at Mercedes Benz of Walnut Creek listened to my questions and needs. He then proceeded to address them all with understanding, courteousness and knowledge. Not once was he condescending or brush More

by Rose415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DVC
Jun 12, 2024 -

Mercedes-Benz of Walnut Creek responded

We are so happy to read such a great review about Mercedes-Benz of Walnut Creek! We're glad you had such a positive experience with our team! Thank you, and have a fantastic day!

June 04, 2024

Our complete experience with staff was great. They answered our concerns and made recommendations while listening to us. More

by mnrosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boo and Danny
Jun 05, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

...
7
...