Mercedes-Benz of Walnut Creek

Joaquin and Faisal were great. Great buying expereince. The whole transaction for me to get 2024 EQS SUV was smooth.Thanks, Bipin Great buying expereince. The whole transaction for me to get 2024 EQS SUV was smooth.Thanks, Bipin More

This is the 3rd vehicle I have purchased from this dealership. I couldn’t say enough about how great everyone is - Kevin and Uri were phenomenal as always - thank you all dealership. I couldn’t say enough about how great everyone is - Kevin and Uri were phenomenal as always - thank you all More

We had a fantastic experience with Jamiel! He was incredibly kind, helpful, and professional throughout the entire process. Unlike the usual car-buying experience, there were no pushy sales ta He was incredibly kind, helpful, and professional throughout the entire process. Unlike the usual car-buying experience, there were no pushy sales tactics, just genuine support to help us find the perfect vehicle. His knowledge and customer service made the whole experience stress-free and enjoyable. If you're looking for someone who truly listens to your needs and provides exceptional service, Jamiel is the person to see. Highly recommend! More

Such an amazing experience and I will definitely be back when my lease is up. when my lease is up. More

I had best seller she was very nice and helpful , she was very patient , love the customer service very patient , love the customer service More

I recently leased a car from Walnut Creek Mercedes and I got the car delivered to me in Seattle last week. I was really excited about the new car but it turned out to be the worst car purchase experien got the car delivered to me in Seattle last week. I was really excited about the new car but it turned out to be the worst car purchase experience I ever had. First of all, the car has multiple defects: 1. The taillights were broken, there is a pretty large crack on it. 2. There are a couple noticeable scratches on the exterior and interior. I am leasing a brand new car and I’m definitely expecting the vehicle in a better condition than this. I double checked the video they sent me on shipping day, the crack and scratches were already there so this was not caused by the shipping. Secondly, they kept giving me conflicting information regarding the license plate. Initially I was told the car would come with a temporary license plate and I signed the lease with expectations that I could drive the car when it arrived. However, on the day of shipping, I was informed the plate would be sent separately after I received the car. After the delivery, they refused to send me the plate and asked me to wait for my local DMV. Who knows how long it will take? Lastly, I am very disappointed about how they handle the broken taillight. First of all, no apologies at all for shipping me a car with issues. Initially they did not admit it was broken before shipping until I showed them the walkthrough video. Then I was told the shipping company would take care of this. I am still not clear how this will be addressed as of now. I feel like that I paid for a brand new car price but got a used car condition and still now be able to drive it because no license plate is sent to me as agreed. More

I was very pleased with Mercedes Benz of Walnut Creek. Everyone I met there was pleasant and knowledgeable. Everyone I met there was pleasant and knowledgeable. More

Smooth transaction, great communication, cordial sales person, on time delivery, easy to conduct business with person, on time delivery, easy to conduct business with More

A welcoming dealership with excellent service, friendly staff, and seamless cooperation throughout the entire process! staff, and seamless cooperation throughout the entire process! More

Kind, knowledgeable and trustworthy staff. Especially thanks to Marj for her service. Highly appreciated, thank you. Especially thanks to Marj for her service. Highly appreciated, thank you. More