Mercedes-Benz of Walnut Creek
Walnut Creek, CA
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Ease of buying a valued car. I was searching for a very specific car w/AWD, low mileage, and at a specific price point. Upon an internet search I did, I decided to visit my local I was searching for a very specific car w/AWD, low mileage, and at a specific price point. Upon an internet search I did, I decided to visit my local MBZ dealer advertising a car that fit my needs, except for the price, thinking I could negotiate a better price, though the advertised price was already pretty low. Hany Yosri assisted me that day and showed me the exact car that was advertised. Though that specific car did not appeal to me, Hany showed me a few other cars fitting my description. In the end they were all valued higher than what I was willing to spend. A few days later, Hany called me to inform me of a recent trade in that might work for me. He sent me photos. I called him and proceeded to the MBZ Sonic dealership. The car met all my needs, including a price I was willing to pay. I purchased the car that day! I am a very satisfied customer and would recommend purchasing your next car at MBZ of Walnut Creek! As a follow up, today was my first time back to get my complementary car wash. Hany was there and he was able to track down the previous Car Owner and retrieve the second car key and the floor mats. Thank you Hany! More
Another happy customer Had a very great experience with Kevin Rasul. This dealership had exactly the type of mercedes I was looking for therefore made me a very happy buyer. Had a very great experience with Kevin Rasul. This dealership had exactly the type of mercedes I was looking for therefore made me a very happy buyer. The car was drove down to me in perfect condition. Kevin was friendly & very knowledgeable when answering all my question. I will come back here again in the future because of the honesty and patience of the sales consultant. I definitely recommend Kevin and this dealership for your next purchase. More
I bought a car from George I had a great experience because I flew in to pick up my car and he picked me up at the airport. He was extremely knowledgeable, made it easy, knew a I had a great experience because I flew in to pick up my car and he picked me up at the airport. He was extremely knowledgeable, made it easy, knew all the features of my car, and even stayed late with me. Great experience, great seller - definitely call George at MBWC! More
Beyond professional, thoughtful and not rushed I dreaded going into dealerships as most of my experiences with other places have summed with employees trying to upsell, rush the process, pressure m I dreaded going into dealerships as most of my experiences with other places have summed with employees trying to upsell, rush the process, pressure me into buying something or simply acting like a know-it-all. On my visit to Mercedes-Benz Walnut Creek, I have encountered Danny. He is patient, thoughtful, helpful and considerate. He took the time to show me what I wanted but he also gave me sufficient space to decide without pushing to sell or rushing me. Even if initially, I went for a specific car, I ended up getting something else and I couldn't be happier with my purchase. The whole team made sure that we are happy! More
Professional and concerned A very good experience dealing with sale personne Rod who was very professional and honest. Was very concerned about my needs. I will recommend anyone A very good experience dealing with sale personne Rod who was very professional and honest. Was very concerned about my needs. I will recommend anyone I know to This dealership More
Very good experience . Super friendly service from Nick and Jei. They made the whole process so simple and answered a lot of questions about the options and price. Great p . Super friendly service from Nick and Jei. They made the whole process so simple and answered a lot of questions about the options and price. Great people and fast service. More
Do Not Trust Mercedes Benz of WC Absolutely, DO NOT TRUST their sales ASH specifically or finance team. Straight Liars! The worst experience I’ve ever encountered. ASH was the sal Absolutely, DO NOT TRUST their sales ASH specifically or finance team. Straight Liars! The worst experience I’ve ever encountered. ASH was the sales guy that assisted with the purchase and he is the biggest LIAR with absolutely NO ETHICS. He and the Finance team will switch lenders and give you a loan with the highest interest rate. CONTACT THE LENDER YOURSELF TO CONFIRM EVERYTHING BEFORE SIGNING YOUR DOCUMENTS. More
GLC 300 Recently purchased GL300 from this dealership. Had a very good experience buying the vehicle. Kevin helped me get a good deal on the vehicle. Recommen Recently purchased GL300 from this dealership. Had a very good experience buying the vehicle. Kevin helped me get a good deal on the vehicle. Recommend Kevin Rasul at this dealership for good deals and friendlier buying process. More
CLA 250 great deal on CLA 250, delightful experience with the team, looking forward for more business in future. I recommended going to them. Leased it for 3 great deal on CLA 250, delightful experience with the team, looking forward for more business in future. I recommended going to them. Leased it for 3 years More
Fantastic Sales experience If you are in the market for a car, do yourself a favor and go see Ash Golnazar at Mercedes Benz Walnut Creek. I have bought a ton of cars and been to If you are in the market for a car, do yourself a favor and go see Ash Golnazar at Mercedes Benz Walnut Creek. I have bought a ton of cars and been to a ton of dealerships. Ash and his team are by far the best customer service I have ever had. No pressure technique, and no hard close. They are willing to work with you and get a deal done. I had a car I was upside down in and they worked with me. No other dealership offered me more or worked with me like Ash and his team did. I am a real estate consultant and I work with clients daily. I appreciate the white glove service and a good sales associate when I see one. Ash is more than just a car salesman. He is truly a professional consultant who provides extraordinary service. Thanks Ash. You and the team there at Walnut Creek are the best. You will get all my client referrals. More