Mercedes-Benz of Walnut Creek

Process started rough with assistant sales person, sales manager Jose intervened, took control, provided outstanding service and closed the deal. After the rough start it became a great, stress free, experi manager Jose intervened, took control, provided outstanding service and closed the deal. After the rough start it became a great, stress free, experience! Thank you Jose, thank you Mercedes Benz Walnut Creek. More

Loved the experience. Both Bao and Hany were incredible to deal with. A day before this location I visited the Pleasanton location and decided I would never buy a car at P Both Bao and Hany were incredible to deal with. A day before this location I visited the Pleasanton location and decided I would never buy a car at Pleasanton. The people there are horrible and have no decency or customer outlook. BaO and Hany were extremely customer focused and solved for all my needs. The finance guy got everything ready, and I was in and out of the dealership with a new car in under 60 mins including negotiation. Loved going here. More

The customer service is always great here. I have been going to Jessica Walter for my cars for the past couple of years now and she’s always gone above and beyond to meet my needs! She’s frien I have been going to Jessica Walter for my cars for the past couple of years now and she’s always gone above and beyond to meet my needs! She’s friendly, helpful and knowledgeable and I definitely recommend going to her. More

Awesome sales team, Ali was great ! No hassle, no pressure, excellent dealership! I'd highly recommend Walnut Creek Mercedes Benz if you're in the market for a luxury vehicle! No hassle, no pressure, excellent dealership! I'd highly recommend Walnut Creek Mercedes Benz if you're in the market for a luxury vehicle! More

I had very bad experience here. Reached there by 4.15 and no representative was there to assist till 4.30. Representative mentioned that there is a model/trim available. He got the Reached there by 4.15 and no representative was there to assist till 4.30. Representative mentioned that there is a model/trim available. He got the key for some other Model/Trim. Later the representative said that he will go and get the car from inventory and did not turn up for 30 min, After I checked, he mentioned that he was trying to pull out and made us wait for another 30 min, Finally I had to go and tell him that, I am leaving. For the 90 min we waited there, we didn't see even a single car and what a waste of time. More

They were awesome with finding my husband a car as a first time buyer. I would definitely recommend going to them. THANK YOU TIM first time buyer. I would definitely recommend going to them. THANK YOU TIM More

I have bought my cars at this dealership and have always been able to get what I needed at a reasonable price been able to get what I needed at a reasonable price More

This xxxxxxx salesman tried the old intimidation trick and got coercive which was hostile and abusive won’t come back and got coercive which was hostile and abusive won’t come back More

They found us the right car and closed the deal without issue. We would work with WC again due to their service and results. issue. We would work with WC again due to their service and results. More