Mercedes-Benz of Walnut Creek

Delivery of my car was chaotic. I got a call while out at dinner that my car had arrived when I wasn’t home. I tried coordinating a time with the dealer ahead of time but never was I got a call while out at dinner that my car had arrived when I wasn’t home. I tried coordinating a time with the dealer ahead of time but never was able to get in touch. The whole process was extremely disorganized. More

Jerel went above and beyond to make sure my car shopping experience was satisfying and stress free like it should be. He took the time to answer all my questions and leave the dealership with no doubt that experience was satisfying and stress free like it should be. He took the time to answer all my questions and leave the dealership with no doubt that this would be the right purchase for me. Also, thanks to John for processing the final transaction with ease and explaining all the options that were available to me. Appreciate you guys. More

Service was great. Communication was fast processing was painless and the delivery of the car was done in a timely manner. Communication was fast processing was painless and the delivery of the car was done in a timely manner. More

very nice service overall, love the experience, courtesy delivery service by Marjorie is awesome! In love with the car! delivery service by Marjorie is awesome! In love with the car! More

Chau was amazing! She helped me during the whole process, which was smooth and fast! The car was shipped to me in less than 24 hours! She helped me during the whole process, which was smooth and fast! The car was shipped to me in less than 24 hours! More

I leased a vehicle from this dealership. They were one week late on delivering the vehicle. Upon delivery there was a receipt for Burger King under the driver's seat. The miles were higher o They were one week late on delivering the vehicle. Upon delivery there was a receipt for Burger King under the driver's seat. The miles were higher on the vehicle than it was stated in the contract. In addition, one of the cameras on the vehicle was not working which made certain features like lane assist, active distance, and cruise control malfunction. More

No pressure sales approach for purchases and exceptional service department. Dealership is clean and has many perks service department. Dealership is clean and has many perks More

This is my second time buying a car in MB Walnut Creek with Jessica as my salesperson and she never fails to impress me with her knowledge about the cars that I was eyeing to get. For the first time, I am with Jessica as my salesperson and she never fails to impress me with her knowledge about the cars that I was eyeing to get. For the first time, I am finally considering buying an EV because I am done dealing with the gas prices and about to pull the trigger on switching to electric. Jessica made me do it. In fact, she never hesitated to guide me what is the best option. Of course, she patiently assisted me from choosing the right optional packages I wanted from the car. We test drove and I absolutely felt contempt with what she offered. Furthermore, she effortlessly provided me with useful information about EV and subsequently when she showed the AMG EQS I knew it is the car that I wanted to have. I always admire and recommend Jessica for her wit, and for her ability to connect with her clients to a more fun and seamless way! Thank you as always! More

Had the best experience purchasing my new vehicle! The whole process from start to finish was so smooth! I couldn't be happier! The whole process from start to finish was so smooth! I couldn't be happier! More