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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
297 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 297 reviews

March 31, 2024

Jessica Walter was very professional and helpful in our search & purchase of my Mercedes Benz. More

by dr.raeisghasem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Walter
Apr 02, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2024

Savaun Davis is a stellar sales person. The whole team is amazing and makes the car purchasing experience smooth and stress free!! More

by danielle.perfectbbk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savaun Davis, Shawna Davis
Apr 02, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2024

Delivery of my car was chaotic. I got a call while out at dinner that my car had arrived when I wasn’t home. I tried coordinating a time with the dealer ahead of time but never was More

by trip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chau Nyugen
Apr 03, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

March 29, 2024

very nice service overall, love the experience, courtesy delivery service by Marjorie is awesome! In love with the car! More

by effy.yao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic, Marjorie
Apr 03, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2024

Chau was amazing! She helped me during the whole process, which was smooth and fast! The car was shipped to me in less than 24 hours! More

by Maryan H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau
Apr 03, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2024

Jerel went above and beyond to make sure my car shopping experience was satisfying and stress free like it should be. He took the time to answer all my questions and leave the dealership with no doubt that More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerel, John
Apr 02, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2024

Service was great. Communication was fast processing was painless and the delivery of the car was done in a timely manner. More

by Minxshin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chao nguyen
Apr 03, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2024

I leased a vehicle from this dealership. They were one week late on delivering the vehicle. Upon delivery there was a receipt for Burger King under the driver's seat. The miles were higher o More

by martinsah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
n/a
Mar 30, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

March 28, 2024

No pressure sales approach for purchases and exceptional service department. Dealership is clean and has many perks More

by RS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 30, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2024

This is my second time buying a car in MB Walnut Creek with Jessica as my salesperson and she never fails to impress me with her knowledge about the cars that I was eyeing to get. For the first time, I am More

by lurielmontecillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 28, 2024 -

Mercedes-Benz of Walnut Creek responded

Luriel, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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