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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
297 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 297 reviews

May 04, 2024

I appreciate everything in what Ou Saetern did from beginning to end. His patience and effort displayed his training and professionalism in the utmost respect when working with me. I would highly recco More

by O S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ou Saetern
May 07, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 01, 2024

Ali provided great service, he took the time to show us as many cars as we wanted without ever putting pressure on trying to make a sell More

by Sandra Valencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
May 02, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 25, 2024

They gave me the best lease deal, Jose and kevin were very courteous and gave me a straight forward deal More

by Efrenp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose,kevin,
Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2024

Bought a ram 1500 drove a couple of weeks and started to leak oil heavy! Drove to the nearest dealership to tell me what is the issue, paid a fee for them to just tell me that Mercedes Center of Walnut Cree More

by Costel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faran
Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

April 24, 2024

We visited 3 dealerships and walked away from 2, we had negative equity with our lease and Bao really helped us out! We have heard wonderful things about Walnut Creek and they were right! thank you Bao for More

by Hernandezcrew16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao
Apr 25, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2024

Great sales person in finding our hard to get CLA 35. We are very pleased with Mercedes Benz of Walnut Creek! More

by Dens336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Crane , John Carandang
Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2024

The customer service rep was not helpful at all and rude. Very disappointed with the experience. More

by hamawa
Recommend Dealer
No
Employees Worked With
Chau
Apr 24, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

April 18, 2024

Mercedes Benz of Walnut Creek gave us great customer service. Very happy with our purchase More

by Mrsrwellington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faran
Apr 20, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2024

Great customer service and can’t beat the purchase price. Great location and our second time getting a car from here. More

by Fee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerel
Apr 17, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2024

Martin has been stellar during my experience at Mercedes. I had my eyes set on a specific car that was no where to be seen in California, but he was determined to get it for me and he kept me updated the who More

by shalimargaza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin, John C
Apr 11, 2024 -

Mercedes-Benz of Walnut Creek responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Walnut Creek. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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