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Mercedes-Benz of Waco
Waco, TX
122 Reviews
Mercedes-Benz of Waco is your go-to destination for all things Mercedes-Benz in the Waco area. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Waco has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 122 reviews
August 22, 2022
Garrett was knowledgeable, honest about the repairs and very attentive to customer service. He ensured our daughter's car was safe to drive like she was his own. We feel he went above and beyond the role t very attentive to customer service. He ensured our daughter's car was safe to drive like she was his own. We feel he went above and beyond the role to be sure we were fully satisfied. Highly recommend this dealership and will continue to use them in the future. More
by DGA
Employees Worked With
Garrett
August 01, 2022
we took it in for service and registration inspection I got a quote of 950.00 including the reg insp. they charged over 1600.00and since it was insp. in austian tx. last year and it passed. so they did not got a quote of 950.00 including the reg insp. they charged over 1600.00and since it was insp. in austian tx. last year and it passed. so they did not do the insp. because the front had a little factory tint . now we have to go to a inspection tsation or have the wind shield replaced. we had to wait 3 days for them to tell they could not do inspection More
by granttallman
Employees Worked With
maneger
July 26, 2022
Great experience! Went the extra mile to make sure I would be happy with the car and took great lengths to explain all of the features. Went the extra mile to make sure I would be happy with the car and took great lengths to explain all of the features. More
by daynadene
Employees Worked With
Tracy Allen, Zachery Richardson
July 22, 2022
We are visiting family in the area and I cringed when the service light came on. I made the first available appointment and took the car in two days later. Garrett, our service advisor was knowledgeable, tho service light came on. I made the first available appointment and took the car in two days later. Garrett, our service advisor was knowledgeable, thorough and honest. We are so impressed with Mercedes of Waco that we may just bring the Benz back for every major service- all the way from California! The customer service we received was amazing and unparalleled! More
by 4derms
Employees Worked With
Garrett
July 21, 2022
Garrett did an excellent job of working my car in, especially since we were dealing with having only one car at our disposal. And he also had the dealership’s driver come get me to pick up the car whe especially since we were dealing with having only one car at our disposal. And he also had the dealership’s driver come get me to pick up the car when repairs were finished. More
by cfadal
Employees Worked With
Garrett, Carlos
