Mercedes-Benz of Waco

This was my first experience at Mercedes- Benz of Waco. Everyone there were very friendly & ready to help in any way. They were ready to make a sale. They were very helpful to show us all the bells & whist Everyone there were very friendly & ready to help in any way. They were ready to make a sale. They were very helpful to show us all the bells & whistles on my new car. Young man in finance made it a pleasure to finance my new car. More

Only two stars for th e tec's that did the coding and reprograming on my Mercedes. They couldn't reset the Service Remainder and I did it on my own in 15 min. reprograming on my Mercedes. They couldn't reset the Service Remainder and I did it on my own in 15 min. More

Super happy with service department advisor. Garrett Allen Polite , informative and quick service. He was also able to give me a great quote on tires which I will be purchasing end of march. Garrett Allen Polite , informative and quick service. He was also able to give me a great quote on tires which I will be purchasing end of march. More

I enjoy the professionalism and courtesies of staff, specifically Ms. Caroline Macias who is always in-tune to the needs of my vehicle. Thank you for a job well done! specifically Ms. Caroline Macias who is always in-tune to the needs of my vehicle. Thank you for a job well done! More

Appointments at this service department are always easy to schedule and they complete the service in a timely manner. to schedule and they complete the service in a timely manner. More

No one to show me how to work all the technology. My friend received a much better deal on her new Mercedes. I have been a customer of Georgetown Mercedes for 20 years. Very disappointed the process My friend received a much better deal on her new Mercedes. I have been a customer of Georgetown Mercedes for 20 years. Very disappointed the process this trip. More

New tires and alignment went well. Friendly service team answered my specific questions about new tires. Friendly service team answered my specific questions about new tires. More

Mercedes Benz of Waco was great at completing an alignment. I scheduled the appointment in advance and waited in their lobby. No issues, no hassle and was done in less than 2 hours (and they washed alignment. I scheduled the appointment in advance and waited in their lobby. No issues, no hassle and was done in less than 2 hours (and they washed the car). Happy with the service. More

My salesman Pablo and his team made this sale very easy and simple for me. We literally did the whole deal over the phone while I was out of town. Great job guys . I’m very happy with the sales team there. and simple for me. We literally did the whole deal over the phone while I was out of town. Great job guys . I’m very happy with the sales team there. Also very impressed with the managers concern with my experience. He made sure I was completely satisfied. More

They always greet you with a smile! Love bringing my car in for Service to this Dealership because they are so friendly and accommodating. Great people & Awesome Service! Love bringing my car in for Service to this Dealership because they are so friendly and accommodating. Great people & Awesome Service! More