Mercedes-Benz of Waco

Pablo and everyone were so helpful. Pablo went above and beyond to make sure we picked the right car, everything went so smooth and I was happy with the service I received.. Pablo went above and beyond to make sure we picked the right car, everything went so smooth and I was happy with the service I received.. More

My tire needed to be replaced and the MB Dealership had a tire in stock. They replaced it within 2 hours plus gave my car a beautiful wash. I didn’t have an appointment and just walked right in. What a great tire in stock. They replaced it within 2 hours plus gave my car a beautiful wash. I didn’t have an appointment and just walked right in. What a great team and service. I really am grateful for the staff at the MB Dealership in Waco. They are fantastic! More

The lady that check me in was helpful. I waited close to 5hrs due to living far away from dealer. Once I arrived home I check the oil level and seen that it measured right on the minimum m I waited close to 5hrs due to living far away from dealer. Once I arrived home I check the oil level and seen that it measured right on the minimum mark. I had to call the dealer to find out what type of oil was use so it coul add another quart just to get it closer to the full mark. After finished panicking over this issue then found out the particular filter wasn’t cleaned. For what I pay I was extremely disappointed in the service my sprinter received. Just wish I would have check it prior to leaving but I trusted the technician had did a good job. More

Easy purchase. Staff was knowledgeable and helpful from beginning to end as well as follow-up. Staff was knowledgeable and helpful from beginning to end as well as follow-up. More

I had a fantastic buying experience with Mercedes Benz of Waco. Everybody was very professional and courteous. Pablo Garcia was my salesperson, and I was treated extremely well. I couldn't recommend him e Waco. Everybody was very professional and courteous. Pablo Garcia was my salesperson, and I was treated extremely well. I couldn't recommend him enough. I will definitely look at this dealer the next time I need a new vehicle. More

I brought my car in for recall service which was performed promptly. In addition I requested a multipoint courtesy inspection that was completed in a timely manner. They threw in a vac/wash and th performed promptly. In addition I requested a multipoint courtesy inspection that was completed in a timely manner. They threw in a vac/wash and the car looked great. All personnel were personable, polite, and friendly. More

Great experience with our regularly scheduled maintenance. Took longer than expected but communication was good and we had a loaner so we did not mind. maintenance. Took longer than expected but communication was good and we had a loaner so we did not mind. More

Grace and I were delightfull surprised and appreciate of the services we received at Waco Mercedes Benz. Agents were very friendly and our car was ready in less time than what was promised. We will be com the services we received at Waco Mercedes Benz. Agents were very friendly and our car was ready in less time than what was promised. We will be coming back for our next service. More

Great people and customer service. It would be nice to have a loaner car available when leaving my car for service, maybe they are too small? One item I was concerned about: my paperw It would be nice to have a loaner car available when leaving my car for service, maybe they are too small? One item I was concerned about: my paperwork shows an oil leak, along with the other items needing repairs that I approved why was this not done…I noticed the leak and that is what prompted me to look at my paperwork from the service I just had and spent over $6,000. More

Service was excellent and maintenance done on time. Service b Maintenance was done in time. Service b Maintenance was done in time. More