Mercedes-Benz of Waco

Received signed paperwork for car purchase. Manager said he would send wiring instructions. The manager then sold the car and never bothered to inform so ended up working to prepare funds fo Manager said he would send wiring instructions. The manager then sold the car and never bothered to inform so ended up working to prepare funds for no reason. Very unprofessional and disrespectful. Certainly would have expected more from a Mercedes Dealership experience. More

Service personnel were very friendly and courteous. I received some very pertinent suggestions pertaining to my car and have found them to be most helpful. Service was performed as requested and in a I received some very pertinent suggestions pertaining to my car and have found them to be most helpful. Service was performed as requested and in an acceptable time frame. More

The workmanship was excellent on the repair of my GL450. The job was performed ahead of schedule and I was pleased with the results. The job was performed ahead of schedule and I was pleased with the results. More

The staff was very helpful and friendly. I should not have to use fifteen words if i don’t want to I should not have to use fifteen words if i don’t want to More

I was in for an emergency repair on my sprinter van and they had the van fixed and everything within 5 hours! Unheard of! they had the van fixed and everything within 5 hours! Unheard of! More

Tracey was great to work with. She was very responsive and knew her stuff. Nick in finance was ready before we arrived and did not push us to buy things we did not want. We will de She was very responsive and knew her stuff. Nick in finance was ready before we arrived and did not push us to buy things we did not want. We will definitely make MB of Waco our first stop in the future. More

Thank you Mercedes-Benz of Waco for making my first Mercedes purchase such an amazing experience. Paul Garcia was a great salesman. Tracey Allen did a superb job showing me all of the features of my Mercedes purchase such an amazing experience. Paul Garcia was a great salesman. Tracey Allen did a superb job showing me all of the features of my car. More

My experience has been great with Mercedes Benz of Waco. The lounge area is nice comfortable and clean. The staff is professional, friendly and helpful. I definitely recommend this dealer to everyone. The lounge area is nice comfortable and clean. The staff is professional, friendly and helpful. I definitely recommend this dealer to everyone. More

We were greeted when we walked through the door and told someone would be with us shortly to look at the car we were interested in. About 15 mins later someone came to help us even though there was multiple someone would be with us shortly to look at the car we were interested in. About 15 mins later someone came to help us even though there was multiple staff present and only one other set of customers. When we were helped they worked with us to be able to purchase the vehicle we wanted, even staying after hours. More

My experience was stress free. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. My car was completed and returned in a reasonable amount of time . More