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Mercedes-Benz of Waco

Waco, TX

Overview
Reviews
Vehicles
4.6
122 Reviews
Mercedes-Benz of Waco is your go-to destination for all things Mercedes-Benz in the Waco area. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Waco has it all. Visit our website to learn more, and schedule a test drive today.
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1625 North Valley Mills Dr.

Waco, TX

76710

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Showing 122 reviews

September 28, 2023

Service personnel were very friendly and courteous. I received some very pertinent suggestions pertaining to my car and have found them to be most helpful. Service was performed as requested and in a More

by ppaulfarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas and Paul
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Oct 01, 2023 -

Mercedes-Benz of Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 25, 2023

The workmanship was excellent on the repair of my GL450. The job was performed ahead of schedule and I was pleased with the results. More

by randy.k.dickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Myrick
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Sep 28, 2023 -

Mercedes-Benz of Waco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

The staff was very helpful and friendly. I should not have to use fifteen words if i don’t want to More

by bradley12249
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Adams
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Sep 03, 2023 -

Mercedes-Benz of Waco responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

I was in for an emergency repair on my sprinter van and they had the van fixed and everything within 5 hours! Unheard of! More

by j.rivenbark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 23, 2023 -

Mercedes-Benz of Waco responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

Tracey was great to work with. She was very responsive and knew her stuff. Nick in finance was ready before we arrived and did not push us to buy things we did not want. We will de More

by passers_social
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Allen, Nicholas Craddock
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Aug 18, 2023 -

Mercedes-Benz of Waco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 14, 2023

Thank you Mercedes-Benz of Waco for making my first Mercedes purchase such an amazing experience. Paul Garcia was a great salesman. Tracey Allen did a superb job showing me all of the features of my More

by y49ebaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Garcia, Tracey Allen and Craddock
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Aug 18, 2023 -

Mercedes-Benz of Waco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

My experience has been great with Mercedes Benz of Waco. The lounge area is nice comfortable and clean. The staff is professional, friendly and helpful. I definitely recommend this dealer to everyone. More

by rereb38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Cruz
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Aug 15, 2023 -

Mercedes-Benz of Waco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Waco and we hope to be of service again in the future.

August 12, 2023

We were greeted when we walked through the door and told someone would be with us shortly to look at the car we were interested in. About 15 mins later someone came to help us even though there was multiple More

by Bee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anjelica and Ernesto
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Aug 16, 2023 -

Mercedes-Benz of Waco responded

Hi Bee, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (254) 244-0166 to discuss what we can do to help.

August 10, 2023

My experience was stress free. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. More

by jchambersfcda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul???
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Aug 14, 2023 -

Mercedes-Benz of Waco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Tracey Allen was very helpful and understanding of what I was looking for . She is amazing ! More

by Daniela Andrade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Allen
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Waco responded

Hi Daniela, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Waco. Feel free to stop by if you ever need any more help.

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